POSITION SUMMARY
Prepare coffee breaks, carts, and stations with appropriate food
and beverages as stated in Banquet Event Order. Prepare tables, action stations,
buffets, service carts, dessert table/carts and cordial carts. Communicate
additional meal requirements, allergies, dietary needs, and special requests
to the kitchen. Ensure courses are cleared and tables are properly crumbed.
Respond to and try to fulfill any special banquet event arrangements.
Replenish buffet items to ensure consistency and freshness in presentation.
Monitor tableware to ensure it is presentable to guests. Monitor and maintain
cleanliness, sanitation, and organization of assigned station and service areas.
Bus tables by removing and separating tableware, plateware, glassware,
and flatware.
Follow all company and safety and security policies
and procedures; report accidents, injuries, and unsafe work conditions
to manager; and complete safety training and certifications. Ensure uniform
and personal appearance are clean and professional, maintain confidentiality
of proprietary information, protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate
and address guests’ service needs, assist individuals with disabilities,
and thank guests with genuine appreciation. Speak with others using clear
and professional language. Support team to reach common goals. Ensure adherence
to quality expectations and standards. Read and visually verify information in
a variety of formats (e.g., small print).
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 50 pounds without assistance and objects weighing in excess of 75 pounds
with assistance. Grasp, turn, and manipulate objects of varying size and weight,
requiring fine motor skills and hand-eye coordination. Move over sloping,
uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling,
and stooping.
Perform other reasonable job duties as requested.
PREFERRED
QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License
or Certification: None
At more
than 100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. Attracting the world’s top hospitality
professionals who curate lifelong memories, we believe that everyone succeeds
when they are empowered to be creative, thoughtful and compassionate.