Bar Captain
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Malaysia, Petaling
POSITION SUMMARY
Communicate service needs to chefs and stewards throughout functions.
Total charges for group functions, and prepare and present checks to group
contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks
are ready for service. Ensure proper centerpieces are displayed on every table.
Inspect the cleanliness and presentation of all china, glass, and silver prior
to use.
Check in with guests to ensure satisfaction. Set tables according to type
of event and service standards. Communicate additional meal requirements,
allergies, dietary needs, and special requests to the kitchen. Maintain
cleanliness of work areas throughout the day.
Follow all company
and safety and security policies and procedures; report accidents, injuries,
and unsafe work conditions to manager; and complete safety training
and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information,
and protect company assets.
Welcome and acknowledge all guests according to company standards. Speak
with others using clear and professional language, and answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Ensure adherence to quality
expectations and standards. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 25 pounds without assistance.
Stand, sit, or walk for an extended period of time. Perform other reasonable job
duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work
Experience: At least 2 years of related work experience.
Supervisory
Experience: At least 1 year of supervisory experience.
License
or Certification: None
At Marriott
International, we are dedicated to being an equal opportunity employer,
welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued
and celebrated. Our greatest strength lies in the rich blend of culture, talent,
and experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
When you join the Sheraton family,
you become a member of its global community.
We’ve been a place to gather and connect since 1937. At Sheraton, associates
create a sense of belonging in more than 400 communities around the world.
We invite, we welcome, and we connect guests through engaging experiences
and thoughtful service. If you’re a team player who is excited to deliver
a meaningful guest experience, we encourage you to explore your next career
opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering
Place’.
In joining Sheraton Hotels & Resorts, you join a portfolio of brands
with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team,
and become the best version of you.
