Bar Manager

JOB SUMMARY

Responsible for bar/lounge daily shift operations and supervision of staff.
Position assists with promoting the lounge, menu planning, maintains standards,
assists servers on the floor during peak periods and manages property liquor
inventories and controls. Strives to ensure guest and employee satisfaction
while maintaining the operating budget. Accountable for enforcing all legal
obligations professionally and consistently. Determines training needed
to accomplish goals, then implements plan.

Strengthens the food and beverage/culinary team by assisting in other outlets
when needed.

CORE WORK ACTIVITIES

Managing Bar/Lounge Operations

• Implements agreed
upon beverage policy and procedures throughout the property.

• Manages
in compliance with all local, state and Federal beverage and liquor laws.

• Understands beverage control including days on hand, perpetual inventory,
bar pars, portion control, costs controls, beverage potentials, mix of sales
analysis for beverage, issue & returns, food standards, and period end
inventory.

• Monitors adherence to all liquor control policies
and procedures.

• Attends pre- and post-convention meetings as needed
to understand group needs

• Comprehends budgets, operating statements
and payroll progress reports as needed to assist in the financial management
of department.

• Participates in the management of department's
controllable expenses to achieve or exceed budgeted goals.

• Manages
to achieve or exceed budgeted goals.

• Ensures compliance with all
Bar/Lounge policies, standards and procedures.

• Maintains food handling
and sanitation standards.

• Manages inventories according to budget
and business levels.

• Assists with developing menus and promotions
as necessary.

Leading Bar/Lounge Team

•
Trains staff on liquor control policies and procedures.

• Supervises
staffing levels to ensure that guest service, operational needs and financial
objectives are met.

• Ensures employees understand expectations
and parameters.

• Communicates critical information to the Bar/Lounge
staff regarding each event.

Ensuring Exceptional
Customer Service

• Provides excellent customer service.

•
Interacts with guests to obtain feedback on product quality and service
levels.

• Responds effectively to guest problems and complaints.

•
Empowers employees to provide excellent customer service.

• Emphasizes
guest satisfaction during all departmental meetings and focuses on continuous
improvement.

• Provides feedback to individuals in an effort to improve
service performance.

• Reviews comment cards and guest satisfaction
results with employees.

Managing Human Resource
Activities

• Supports a departmental orientation program
for employees to receive the appropriate new hire training to successfully
perform their job.

• Participates in the development and implementation
of corrective action plans.

JW Marriott is part
of Marriott International's luxury portfolio and consists of more than 100
beautiful properties in gateway cities and distinctive resort locations around
the world. JW believes our associates come first. Because if you’re happy, our
guests will be happy.

JW Marriott associates are confident, innovative, genuine, intuitive, and carry
on the legacy of the brand’s namesake and company founder, J.Willard Marriott.
Our hotels offer a work experience unlike any other, where you’ll be part of
a community and enjoy true camaraderie with a diverse group of co-workers. JW
creates opportunities for training, development, recognition and most
importantly, a place where you can pursue your passions in a luxury environment
with a focus on holistic well-being. Treating guests exceptionally starts
with the way we take care of our associates. That’s The JW Treatment™.

In joining JW Marriott, you join a portfolio of brands with Marriott
International. Be where you can do your best work,​ begin your
purpose, belong to an amazing global​ team, and become the best
version of you.