Bar Manager (Chapter & Verse)
Negotiable
Job Description
Bar
Manager (Chapter & Verse)
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Status: Full time
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Salary range: $80,000 - $84,000
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About the role
Responsible for
the successful running of the Chapter & Verse bar. This position promotes
the lounge, menu planning, maintains standards, manages forecast and revenue
generation of the venue, assists servers on the floor during peak periods
and manages staff as well as the venue's inventory and control. Strives
to ensure guest and employee satisfaction while maintaining the operating
budget. Accountable for enforcing all legal obligations professionally
and consistently. Determines training needed to accomplish goals, then
implements plan.
Strengthens the food and beverage/culinary team by assisting in other outlets
when needed.
Critical
responsibilities
Managing
Bar/Lounge Operations
• Implements agreed upon
beverage policy and procedures throughout the venues of responsibility.
• Manages in compliance with all local, state
and Federal beverage and liquor laws.
•
Understands beverage control including days on hand, perpetual inventory, bar
pars, portion control, costs controls, beverage potentials, mix of sales
analysis for beverage, issue & returns, food standards, and period end
inventory.
• Monitors adherence to all
liquor control policies and procedures.
• Attends
pre- and post-convention meetings as needed to understand group needs
• Comprehends budgets, operating statements
and payroll progress reports as needed to manage the financials of
the department.
• Manages the department's
controllable expenses to achieve or exceed budgeted goals.
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and Marriott Worldwide policies, standards and procedures.
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• Manages inventories according to budget
and business levels.
• Develops drinks menus
and promotions as necessary and assists with development of food menu.
Leading Bar/Lounge Team and Managing Human Resource Activities
• Ensures staff are trained on all aspects
of their roles.
• Supervises staffing levels
to ensure that guest service, operational needs and financial objectives
are met.
• Ensures employees
understand expectations and parameters.
•
Communicates critical information to the venues' staff regarding all hotel
happenings.
• Prepares rosters
and approves timecards and leave requests.
•
Develops and supports the departmental orientation program for employees
to receive the appropriate new hire training to successfully perform their job.
• Drives the development and implementation
of corrective action plans.
• Runs
probationary reviews, Performance reviews.
• Plans
hiring needs and runs interviews.
•
Supports wider hotel activities and training
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Ensuring Exceptional
Customer Service
•
Provides excellent customer service.
•
Interacts with guests to obtain feedback on product quality and service levels.
• Responds effectively to guest problems
and complaints.
• Empowers employees
to provide excellent customer service.
•
Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.
•
Provides feedback to individuals in an effort to improve service performance.
• Reviews comment cards and guest satisfaction
results with employees.
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Successful Candidates will have:
Previous experience in
a similar role
-
Substantial leadership experience in managing large teams
in hospitality
-
Passion for the hospitality industry and customer-first approach
-
Excellent commercial acumen, including forecasting, month end procedures /
reporting and business plans
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At Marriott
International, we are dedicated to being an equal opportunity employer,
welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued
and celebrated. Our greatest strength lies in the rich blend of culture, talent,
and experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
Marriott Hotels strive to elevate
the art of hospitality, innovating at every opportunity while keeping
the comfort of the oh-so-familiar all around the globe. As a host with Marriott
Hotels, you will help keep the promise of “Wonderful Hospitality.
Always.” by delivering thoughtful, heartfelt, forward-thinking service
that upholds and builds upon this living legacy. With the name that’s synonymous
with hospitality the world over, we are proud to welcome you to explore a career
with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands
with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team,
and become the best version of you.
JW Marriott is part
of Marriott International's luxury portfolio and consists of more than 100
beautiful properties in gateway cities and distinctive resort locations around
the world. JW believes our associates come first. Because if you’re happy, our
guests will be happy.
JW Marriott associates are confident, innovative, genuine, intuitive, and carry
on the legacy of the brand’s namesake and company founder, J.Willard Marriott.
Our hotels offer a work experience unlike any other, where you’ll be part of
a community and enjoy true camaraderie with a diverse group of co-workers. JW
creates opportunities for training, development, recognition and most
importantly, a place where you can pursue your passions in a luxury environment
with a focus on holistic well-being. Treating guests exceptionally starts
with the way we take care of our associates. That’s The JW Treatment™.
In joining JW Marriott, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.
We have an extraordinary portfolio of brands, with over 9,700 hotels and resorts under more than 30 preferred brands in the industry, covering 143 countries and regions, offering a richer selection for you to feel, experience, and explore the world.
