POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests
will enjoy until they ask for their bill.
Instead, we want to build an experience that is memorable and unique – with food
and drinks on the side. Our Guest Service Experts take the initiative
and deliver a wide range of services to make sure that guests enjoy their meal.
Whether setting tables, communicating with the kitchen, interacting and serving
guests, or cleaning work areas and supplies, the Guest Service Expert makes
transactions feel like part of the experience.
No matter
what position you are in, there are a few things that are critical to success –
creating a safe workplace, following company policies and procedures, upholding
quality standards, and ensuring your uniform, personal appearance,
and communications are professional. Guest Service Experts will be on their feet
and moving around (stand, sit, or walk for an extended time; moving over
sloping, uneven, or slippery surfaces), managing the menu (read and visually
verify information), and taking a hands-on approach to work (move, lift, carry,
push, pull, and place objects weighing less than or equal to 25 pounds without
assistance and 50 pounds with assistance; reach overhead and below the knees,
including bending, twisting, pulling, and stooping). Doing all these things well
(and other reasonable job duties as requested) is critical for Guest Service
Experts – to get it right for our guests and our business each and every
time.
PREFERRED QUALIFICATIONS
Education: High school
diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year
related work experience.
Supervisory Experience: No supervisory
experience.
License or Certification: None
At
Renaissance Hotels, we believe in helping our guests experience the DNA of
the neighborhoods they are visiting. Our guests come to discover and uncover
the unexpected, to dive into a new culture, or simply to make the most of a free
evening. They see business travel as an adventure because they see all travel
as an adventure.
Where others may settle for the usual, our guests see a chance to bring home
a great story. And so do we. We’re looking for fellow spontaneous explorers
to join our team to bring the spirit of the neighborhood to our guests. If
this sounds like you, we invite you to discover career opportunities
with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio
of brands with Marriott International. Be where you can do your best
work, begin your purpose, belong to an amazing global team,
and become the best version of you.