POSITION SUMMARY
Prepare drink orders for guests according to specified recipes using
measuring systems. Issue, open, and serve wine/champagne bottles. Set up
and maintain cleanliness and condition of bar, bar unit, tables, and other
tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper
supplies.
Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled
wares from bar top and tables and place in designated area. Anticipate
and communicate replenishment needs. Process all payment methods.
Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines,
coolers, cabinets, and storage areas. Complete closing duties.
Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according
to company standards, anticipate and address guests’ service needs, and thank
guests with genuine appreciation.
Speak with others using clear and professional language. Develop and maintain
positive working relationships with others, support team to reach common goals,
and listen and respond appropriately to the concerns of other employees. Ensure
adherence to quality expectations and standards. Read and visually verify
information in a variety of formats (e.g., small print). Stand, sit, or walk
for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying
size and weight, requiring fine motor skills and hand-eye coordination. Move
through narrow, confined, or elevated spaces. Move over sloping, uneven,
or slippery surfaces as well as up and down stairs and/or service ramps. Reach
overhead and below the knees, including bending, twisting, pulling,
and stooping.
Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D.
equivalent.
Related Work Experience: At least 1 year of related work
experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
We’re proud to offer a wide range of benefits designed
to support you and your family, enrich your wellbeing, empower your career,
and spark new adventures. Benefits eligibility and options may vary depending
on employment status, position and location.
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Why have less when
you can have MORE — all under one roof? Rooted in our expertise and leadership
in meetings and experiences, Gaylord Hotels intentionally deliver environments,
services and programming that bring people together in an extraordinary way.
The heart of our brand are STARs, who are creative, entrepreneurial
and dedicated to providing thoughtful, big-hearted service to guests.
At Gaylord, we provide STARs with opportunities well beyond that of
a traditional hotel—offering you endless career opportunities, the extras,
and MORE. In joining Gaylord, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.