POSITION SUMMARY
Provide massage services to guests using props and/or products. Provide
body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess
guest needs and inquire about contraindications (e.g., allergies, high blood
pressure, and pregnancy) before beginning service. Keep up to date with current
techniques and modalities related to their field of work. Escort guests to
and from treatment rooms.
Arrange workstation, treatment room, and/or drapes. Frequently check with guest
to promote comfort, safety and security throughout service. Promote and sell
spa/salon services including retail offerings related to the Spa. Clean,
maintain, and sterilize tools. Maintain cleanliness of workstation and/or
treatment room throughout shift, dispose of trash and dirty linens, and secure
supplies and equipment at the end of each shift. Monitor and stick to time
schedule throughout the day.
Handle inappropriate guest behavior by following Marriott International standard
operating procedures for Inappropriate conduct for guests and therapists,
leading up to and including stopping a treatment or service and informing
supervisor/manager. Maintain current skills and licensure in service area as per
regional requirements.
Report accidents, injuries, and unsafe
work conditions to manager; complete safety training and certifications. Follow
all company policies and procedures; make sure uniform and personal appearance
are clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; thank guests
with genuine appreciation. Speak with others using clear and professional
language.
Develop and maintain positive working relationships with others. Stand, sit,
or walk for an extended period of time; grasp, turn, and manipulate objects
of varying size and weight. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance. Grasp, turn,
and manipulate objects of varying size and weight, requiring fine motor skills
and hand-eye coordination. Perform other reasonable job duties as requested
by Supervisors.
PREFERRED QUALIFICATIONS
Education:
Technical, Trade, or Vocational School Degree.
Related Work Experience:
At least 1 year of related work experience.
Supervisory Experience:
No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: State or Regional Massage License
At Marriott International, we are dedicated to
being an equal opportunity employer, welcoming all and providing access
to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates. We are committed
to non-discrimination on any protected basis, including disability, veteran
status, or other basis protected by applicable
law.
Marriott Hotels strive to elevate the art
of hospitality, innovating at every opportunity while keeping the comfort of
the oh-so-familiar all around the globe. As a host with Marriott Hotels,
you will help keep the promise of “Wonderful Hospitality. Always.” by delivering
thoughtful, heartfelt, forward-thinking service that upholds and builds upon
this living legacy.
With the name that’s synonymous with hospitality the world over, we are proud
to welcome you to explore a career with Marriott Hotels. In joining Marriott
Hotels, you join a portfolio of brands with Marriott International. Be
where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.