What we ask of you
- A
genuinely warm & welcoming demeanor - Personable communication
skills - Energising motivation - its infectious - no job is too big
or too small - A passion for the industry, a want to be the best
in service - Australian working rights
POSITION SUMMARY
- Full time role available.
- Greet and escort guests to rooms.
- Open doors and assist
guests/visitors entering and leaving property. - Inform guests
of property amenities, services, and hours of operation, and local areas
of interest and activities. - Identify and explain room features
to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe,
valet laundry services). - Transport guest luggage to and from guest
rooms and/or designated bell area. - Assist with luggage storage
and retrieval. - Assist guests/visitors in and out of vehicles, including
assisting guests with loading/unloading luggage. - Supply guests
with directions. - Arrange transportation (e.g., taxi cab, shuttle bus,
limousine/sedan service) for guests/visitors, and record advance transportation
request as needed. - Communicate parking procedures
to guests/visitors. - Follow all company policies and procedures,
and report accidents, injuries, and unsafe work conditions to manager.
- Maintain awareness of undesirable persons on property premises.
- Ensure uniform and personal appearance are clean and professional
and maintain confidentiality of proprietary information. - Welcome
and acknowledge all guests, anticipate and address guests’ service needs, assist
individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language, and answer
telephones using appropriate etiquette. - Develop and maintain positive
working relationships with others. - Comply with quality assurance
expectations and standards. - Read and visually verify information in
a variety of formats (e.g., small print). - Move at a speed required
to respond to work situations (e.g., run, walk, jog). - Stand, sit,
or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal
to 50 pounds without assistance and objects weighing in excess of 75 pounds
with assistance. - Move over sloping, uneven, or slippery surfaces
as well as up and down stairs and/or service ramps. - Reach overhead
and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
- Must hold a valid NSW full driver's license.
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Perks, Rewards,
Motivations
- Team-spirited co-workers
- Encouraging
leadership - Discounted room rates on hotels worldwide
- Discount
on food and beverages at participating Marriott International hotels
worldwide - Recognition programs to keep you motivated
- Wellbeing
& mindfulness programs to ensure you stay healthy
At Marriott International, we are dedicated to being an equal
opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates. We are committed
to non-discrimination on any protected basis, including disability, veteran
status, or other basis protected by applicable
law.
Marriott Hotels strive to elevate the art
of hospitality, innovating at every opportunity while keeping the comfort of
the oh-so-familiar all around the globe. As a host with Marriott Hotels,
you will help keep the promise of “Wonderful Hospitality.
Always.” by delivering thoughtful, heartfelt, forward-thinking service
that upholds and builds upon this living legacy. With the name that’s synonymous
with hospitality the world over, we are proud to welcome you to explore a career
with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands
with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team,
and become the best version of you.
JW Marriott is part
of Marriott International's luxury portfolio and consists of more than 100
beautiful properties in gateway cities and distinctive resort locations around
the world. JW believes our associates come first. Because if you’re happy, our
guests will be happy.
JW Marriott associates are confident, innovative, genuine, intuitive, and carry
on the legacy of the brand’s namesake and company founder, J.Willard Marriott.
Our hotels offer a work experience unlike any other, where you’ll be part of
a community and enjoy true camaraderie with a diverse group of co-workers. JW
creates opportunities for training, development, recognition and most
importantly, a place where you can pursue your passions in a luxury environment
with a focus on holistic well-being. Treating guests exceptionally starts
with the way we take care of our associates. That’s The JW Treatment™.
In joining JW Marriott, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.
