Bellman

POSITION SUMMARY

Greet and escort guests to rooms. Open doors and assist guests/visitors
entering and leaving property. Inform guests of property amenities, services,
and hours of operation, and local areas of interest and activities. Identify
and explain room features to guests (e.g., use of room key, mini-bar, ice
and vending areas, in-room safe, valet laundry services). Transport guest
luggage to and from guest rooms and/or designated bell area.

Assist with luggage storage and retrieval. Assist guests/visitors in and out
of vehicles, including assisting guests with loading/unloading luggage. Supply
guests with directions. Arrange transportation (e.g., taxicab, shuttle bus,
limousine/sedan service) for guests/visitors, and record advance transportation
request as needed. Communicate parking procedures to guests/visitors.

Follow all company policies and procedures, and report accidents,
injuries, and unsafe work conditions to manager.

Maintain awareness of undesirable persons on property premises. Ensure uniform
and personal appearance are clean and professional and maintain confidentiality
of proprietary information. Welcome and acknowledge all guests, anticipate
and address guests’ service needs, assist individuals with disabilities,
and thank guests with genuine appreciation. Speak with others using clear
and professional language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.

Comply with quality assurance expectations and standards. Read and visually
verify information in a variety of formats (e.g., small print). Move at a speed
required to respond to work situations (e.g., run, walk, jog). Stand, sit,
or walk for an extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to 50 pounds
without assistance and objects weighing in excess of 75 pounds with assistance.

Move over sloping, uneven, or slippery surfaces as well as up and down stairs
and/or service ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job duties
as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work
Experience: No related work experience.

Supervisory Experience:
No supervisory experience.

License or Certification: None

Every day, we set
the standard for rare and special luxury service the world over and pride
ourselves on delivering excellence in the care and comfort of our
guests.

Your role will be to ensure that the “Gold
Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every
day. The Gold Standards are the foundation of The Ritz-Carlton and are
what guides us each day to be better than the next. It is this foundation
and our belief that our culture drives success by which The Ritz Carlton
has earned the reputation as a global brand leader in luxury hospitality.
As part of our team, you will learn and exemplify the Gold Standards, such
as our Employee Promise, Credo and our Service Values.

And our promise to you is that we offer the chance to be proud of the work
you do and who you work with.

In joining The Ritz-Carlton,
you join a portfolio of brands with Marriott International. Be where
you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version
of you.