Bistro Lead

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, San Antonio
Job Description

Additional Information:
This hotel is owned and operated by an independent franchisee,
Providence Hospitality Partners. The franchisee is
a separate company and a separate employer from Marriott International, Inc.
The franchisee solely controls all aspects of the hotel’s employment policies
and practices, including hiring, firing, discipline, staffing, compensation,
benefits, and all other terms and conditions of employment. If you accept
a position at this hotel, you will be employed by a franchisee and not
by Marriott International, Inc.

Courtyard by Marriott Lackland is proudly managed
by Providence Hospitality Partners, a hotel management company headquartered
in Denver, Colorado and founded in 2002. We strive to operate hotels where every
guest wants to stay, every associate wants to work, and every investor wants
to own. We value teamwork, integrity, service, accountability, and professional
growth while creating exceptional experiences for our guests and associates.

Courtyard by Marriott Lackland in San Antonio is seeking a strong, experienced
Bistro Lead / Guest Service Expert to join our team. This position is ideal
for a hospitality professional who thrives in a fast-paced environment, enjoys
leading a small team, and is passionate about delivering exceptional guest
experiences.
style="font-style:normal; font-weight:400"> The successful candidate must
have prior Marriott hotel experience, working knowledge of Micros Symphony POS,
and the ability to work either AM or PM shifts, including weekends and holidays
as business demands require.

This role is responsible for overseeing daily Bistro operations, ensuring
service excellence, supporting team development, and creating memorable
experiences for our guests through food and beverage service.
style="font-style:normal; font-weight:400">
What You'll Do
Our
jobs aren't just about putting food on the table. We create memorable
experiences that keep guests coming back.
As
a Bistro Lead / Guest Service Expert, you will:
  • style="font-style:normal; font-weight:400"> Lead and motivate a small Bistro
    team to deliver exceptional guest service
  • style="font-style:normal; font-weight:400"> Support daily Bistro operations
    during AM breakfast and PM bar service
  • style="font-style:normal; font-weight:400"> Train, coach, and mentor team
    members to maintain Marriott brand standards
  • style="font-style:normal; font-weight:400"> Ensure all guests receive friendly,
    professional, and efficient service
  • style="font-style:normal; font-weight:400"> Take food and beverage orders
    accurately and courteously
  • Operate Micros Symphony POS system efficiently

  • Prepare and serve
    beverages in accordance with recipes and state liquor regulations

  • Verify legal drinking age
    and maintain compliance with TABC requirements
  • style="font-style:normal; font-weight:400"> Handle cash, credit card
    transactions, and daily sales accountability
  • style="font-style:normal; font-weight:400"> Prepare bar mixes, garnishes,
    and stock all beverage and food service areas
  • style="font-style:normal; font-weight:400"> Maintain cleanliness, sanitation,
    and food safety standards at all times
  • style="font-style:normal; font-weight:400"> Assist with inventory management
    and shift-to-shift accountability
  • style="font-style:normal; font-weight:400"> Resolve guest concerns
    professionally and escalate issues when appropriate
  • style="font-style:normal; font-weight:400"> Work collaboratively with Front
    Desk, Housekeeping, and Management teams
  • style="font-style:normal; font-weight:400"> Complete all required reports,
    documentation, and operational checklists.
  • style="font-style:normal; font-weight:400"> Job
    Qualifications:

    Medical, Dental, and Vision Insurance Company-Paid Basic Life and AD&D
    Insurance 401(k) with Company Match Paid Time Off State Required Sick Pay 8 Paid
    Holidays Marriott Hotel Discounts Voluntary Short-Term and Long-Term Disability.
    Compensation is based on experience,

    This company is
    an equal opportunity
    employer.

    frnch1

    We have an extraordinary portfolio of brands, with over 9,700 hotels and resorts under more than 30 preferred brands in the industry, covering 143 countries and regions, offering a richer selection for you to feel, experience, and explore the world.