POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests
will enjoy until they ask for their bill.
Instead, we want to build an experience that is memorable and unique – with food
and drinks on the side. Our Guest Service Support Experts take the initiative
and deliver a wide range of services to make sure food and beverage operations
run smoothly. Whether setting tables, assisting the kitchen, or cleaning work
areas and replenishing supplies, the Guest Service Support Expert provides
the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that
are critical to success – creating a safe workplace, following company policies
and procedures, upholding quality standards, and ensuring your uniform, personal
appearance, and communications are professional. Guest Service Support Experts
will be on their feet and moving around (stand, sit, or walk for an extended
time; moving over sloping, uneven, or slippery surfaces), managing the menu
(read and visually verify information), and taking a hands-on approach to work
(move, lift, carry, push, pull, and place objects weighing less than or equal
to 25 pounds without assistance and 50 pounds with assistance; reach overhead
and below the knees, including bending, twisting, pulling, and stooping). Doing
all these things well (and other reasonable job duties as requested) is critical
for Guest Service Support Experts – to get it right for our guests and our
business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work
Experience: No related work experience.
Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License
or Certification: None
EU work authorization is a must
ABOUT THE PROPERTY
Located in
the heart of the city at Andrassy Avenue (a UNESCO World Heritage Site),
the hotel is housed in the impressive Drechsler Palace on the city’s most
luxurious shopping street located directly across from the State Opera House. W
Budapest features 151 stylish guest rooms and suites, including one Black Swan,
the brand’s lux-take on the Presidential Suite. The hotel offers a destination
restaurant and a destination bar, both sure to be embraced by locals as a place
to mix and mingle, as well as the signature W Lounge, the brand’s evolution
of the traditional hotel lobby, where guests can go to see and be seen. Three
meeting and event spaces, including a Great Room for larger celebrations,
are available, along with an Away® Spa, FIT® fitness center, and WET® pool.
Guests can also expect the W brand’s signature Whatever/Whenever® service
philosophy, providing guests whatever they want, whenever they want
it.
ABOUT THE BRAND
At
W we go all in. We are vibrant, alluring, and personal.
We don’t take ourselves too seriously. We are irreverent, energetic,
and spontaneous. We have an edge. We are bold, brave, and confident. We
do everything with intention.
We are sophisticated, thoughtful, and aspirational. W sits alongside luxury
and is not confined by it, W turns the traditional notion of the extravagant
hotel on its head. Our irreverent attitude and taste for excess redefine revelry
for the modern jet set. We stimulate our guests to ignite curiosity and expand
worlds. We share our guests’ passions, providing insider access to what’s new
and what’s next.
If you’re ready to create the energetic W scene that is magnetic to everyday
connectors around the world, then we invite you to explore a career with W
Hotels. W Hotels does not recruit, we cast Talent.
BENEFITS WE OFFER:
At Marriott International, we
are dedicated to being an equal opportunity employer, welcoming all
and providing access to opportunity. We actively foster an environment where
the unique backgrounds of our associates are valued and celebrated. Our greatest
strength lies in the rich blend of culture, talent, and experiences of our
associates. We are committed to non-discrimination on any protected basis,
including disability, veteran status, or other basis protected by applicable
law.
W Hotels’ mission is to Ignite Curiosity, Expand
Worlds.
We are a place to experience life. We’re here to open doors and open minds.
We are constantly inspired by new faces and new experiences. A tuned-in,
up-for-anything spirit is at our core and has made us renowned for reinventing
the norms of luxury around the globe. Whatever/Whenever is our culture
and service philosophy that brings our guests’ passions to life.
If you are original, innovative, and always looking towards the future of what’s
possible, welcome to W Hotels. In joining W Hotels, you join a portfolio
of brands with Marriott International. Be where you can do your best
work, begin your purpose, belong to an amazing global team,
and become the best version of you.