POSITION SUMMARY
Provide professional, courteous and efficient presentation of food
and beverage service to all guests. Clean and set up tables in the outlet
and perform other food service related duties, including general cleaning
and set up. Serve water, bread and coffee and greet guests by name whenever
possible during the course of meal service. Stack trays properly for efficient
unloading for stewarding and ensure proper safety standards at all times.
Complete closing duties, including storing all reusable goods, breaking down
goods, cleaning all equipment and areas, returning equipment to proper
locations, locking refrigerators, restocking items, turning off lights, locking
doors, and completing daily cleaning checklist.
Set up, stock, and maintain work areas. Inspect the cleanliness and presentation
of all china, glass, and silver prior to use. Maintain cleanliness of work areas
throughout the day, practicing clean-as-you-go procedures and utilizing cleaning
to adhere to health and safety standards
Follow all company
and safety and security policies and procedures; report accidents, injuries,
and unsafe work conditions to manager; and complete safety training
and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according
to company standards.
Speak with others using clear and professional language, and answer telephones
using appropriate etiquette. Develop and maintain positive working relationships
with others, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Ensure adherence to quality
expectations and standards. Read and visually verify information in a variety
of formats (e.g., small print). Stand, sit, or walk for an extended period
of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying
size and weight, requiring fine motor skills and hand-eye coordination. Move
over sloping, uneven, or slippery surfaces as well as up and down stairs and/or
service ramps. Reach overhead and below the knees, including bending, twisting,
pulling, and stooping. Perform other reasonable job duties as requested
by Supervisors.
PREFERRED QUALIFICATIONS
Education: High
school diploma or G.E.D. equivalent.
Related Work Experience: No related
work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
This position
offers health care benefits, retirement benefits, earned paid time off and/or
sick leave, life insurance, disability coverage, and other life and work
wellness benefits. Benefits may be subject to generally applicable eligibility,
waiting period, contribution, and other requirements and conditions.
When
you join the Sheraton family, you become a member of its global community. We’ve
been a place to gather and connect since 1937.
At Sheraton, associates create a sense of belonging in more than 400 communities
around the world. We invite, we welcome, and we connect guests through engaging
experiences and thoughtful service. If you’re a team player who is excited
to deliver a meaningful guest experience, we encourage you to explore your next
career opportunity with Sheraton. Join us on our mission to be ‘The World’s
Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio
of brands with Marriott International. Be where you can do your best
work, begin your purpose, belong to an amazing global team,
and become the best version of you.