POSITION SUMMARY
Test beepers and radios to ensure communications equipment works
properly. Place requested items such as rollaway beds and refrigerators in guest
rooms. Deliver extra towels, bathrobes, and other items to guest rooms. Provide
complimentary toiletries to guests, such as toothpaste, razors, and shampoo.
Deliver items (e.g., messages, mail, faxes, packages, flowers, sundry items,
gift items) to guest rooms.
Deliver rollaway, cribs, linens, toiletries, and other items requested by guests
to guest rooms. May deliver food, beverage or other amenities and assemble
orders to go.
Follow all company policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; ensure uniform
and personal appearance are clean and professional; maintain confidentiality
of proprietary information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address guests’ service
needs; assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional language. Develop
and maintain positive working relationships with others; support team to reach
common goals.
Comply with quality assurance expectations and standards. Read and visually
verify information in a variety of formats (e.g., small print). Visually inspect
tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk
for an extended period of time or for an entire work shift. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 50 pounds without
assistance.
Move through narrow, confined, or elevated spaces as well as up and down stairs
and/or service ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job duties
as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work
Experience: No related work experience.
Supervisory Experience:
No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated
to being an equal opportunity employer, welcoming all and providing access
to opportunity. We actively foster an environment where the unique backgrounds
of our associates are valued and celebrated. Our greatest strength lies in
the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including
disability, veteran status, or other basis protected by applicable
law.
The Luxury Collection Hotels & Resorts, with over
120 properties in more than 35 countries, offers the promise of authentic
experiences that evoke lasting, treasured memories. Our more than 100 years
of experience, beginning in 1906 under the Italian CIGA brand – a collection
of Europe's most celebrated and iconic properties – serves as a solid foundation
as we continuously evolve to exceed the desires of the luxury traveler.