Butler-St. Regis

POSITION
SUMMARY

As the original house
of luxury, St. Regis continues to redefine modern luxury through service. At
the core is the Butler program, an icon to our heritage and the heart and soul
of new luxury. It is high-touch, personalized, creative and original. It
is brought to life by all talent but serving as the primary face to the program
is our Butler team, who are the ultimate luxury ambassadors.

The
Butler provides bespoke experiences and services to fulfill all guest needs
during pre-arrival, check-in, throughout the stay and upon departure,
in partnership with other departments in the hotel operation.

This includes coordinating efforts of Butler Valets, and verifying that other
departments supporting butler services are equipped to meet guest needs.
The Butler is key to building rapport with guests, proactively anticipate guest
needs and acting upon them where possible.

While the St. Regis
brand is steeped in history with roots that can be traced back to the early
1900s, every team member is part of a trailblazing future to redefine modern
luxury through service. The Butler’s success is rooted in a deep passion
for service, uncompromising standards, the ability to anticipate needs
and impeccable interpersonal skills.

You will also be expected
to create a safe workplace, follow company policies and procedures, uphold
quality standards, and ensure your uniform, personal appearance,
and communications are professional. Butler team members will be on their feet
and moving around (stand, sit, or walk for an extended time) and taking
a hands-on approach to work (move, lift, carry, push, pull, and place objects
weighing less than or equal to 50 pounds without assistance). Doing all
these things well (and other reasonable job duties as requested) is critical
for Butler team members – to get it right for our guests and our business each
and every time.

PREFERRED QUALIFICATIONS

Education: High
school diploma or G.E.D. equivalent.

Supervisory Experience:
No supervisory experience.

License or Certification: None

REQUIRED QUALIFICATIONS

Related Work Experience: 6-months related work
experience required.