Camarero/a - Hotel Arts Barcelona

POSITION SUMMARY

Serve food courses and alcoholic beverages to guests. Set tables
according to type of event and service standards. Answer questions on menu
selections. Communicate with the kitchen regarding menu questions, the length
of wait, re-cook orders, and product availability. Communicate additional meal
requirements, allergies, dietary needs, and special requests to the kitchen.

Record transaction in MICROS system at time of order. Check in with guests
to ensure satisfaction with each food course and/or beverages. Maintain
cleanliness of work areas, china, glass, etc., throughout the day. Complete
closing duties, including restocking items, turning off lights, etc. Present
physical and accurate check to guest and process payment.

Follow
all company and safety and security policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; and complete safety training
and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according
to company standards, anticipate and address guests’ service needs, assist
individuals with disabilities, and thank guests with genuine appreciation.

Speak with others using clear and professional language. Develop and maintain
positive working relationships with others, support team to reach common goals,
and listen and respond appropriately to the concerns of other employees. Ensure
adherence to quality expectations and standards. Read and visually verify
information in a variety of formats (e.g., small print). Stand, sit, or walk
for an extended period of time or for an entire work shift.

Move, lift, carry, push, pull, and place objects weighing less than or equal
to 25 pounds without assistance and objects weighing in excess of 50 pounds
with assistance. Grasp, turn, and manipulate objects of varying size and weight,
requiring fine motor skills and hand-eye coordination. Move over sloping,
uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling,
and stooping. Perform other reasonable job duties as requested
by Supervisors.

PREFERRED QUALIFICATIONS

Education: High
school diploma or G.E.D. equivalent.

Related Work Experience: At least 1
year of related work experience.

Supervisory Experience: No supervisory
experience.

License or Certification: None

Every day, we set the standard for rare and special luxury service
the world over and pride ourselves on delivering excellence in the care
and comfort of our guests.

Your role will be to ensure that
the “Gold Standards” of The Ritz-Carlton are delivered graciously
and thoughtfully every day. The Gold Standards are the foundation of
The Ritz-Carlton and are what guides us each day to be better than the next.
It is this foundation and our belief that our culture drives success by
which The Ritz Carlton has earned the reputation as a global brand leader
in luxury hospitality.

As part of our team, you will learn and exemplify the Gold Standards, such
as our Employee Promise, Credo and our Service Values. And our promise to you
is that we offer the chance to be proud of the work you do and who you work
with.

In joining The Ritz-Carlton, you join a portfolio
of brands with Marriott International. Be where you can do your best
work, begin your purpose, belong to an amazing global team,
and become the best version of you.