Camarero/a Room Service (Contrato de Sustitución) - The Madrid EDITION
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Spain, Madrid
POSITION SUMMARY
Serve food courses and alcoholic beverages to guests. Set tables
according to type of event and service standards. Answer questions on menu
selections. Communicate with the kitchen regarding menu questions, the length
of wait, re-cook orders, and product availability. Communicate additional meal
requirements, allergies, dietary needs, and special requests to the kitchen.
Record transaction in MICROS system at time of order. Check in with guests
to ensure satisfaction with each food course and/or beverages. Maintain
cleanliness of work areas, china, glass, etc., throughout the day. Complete
closing duties, including restocking items, turning off lights, etc. Present
physical and accurate check to guest and process payment.
Follow
all company and safety and security policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; and complete safety training
and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according
to company standards, anticipate and address guests’ service needs, assist
individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language. Develop and maintain
positive working relationships with others, support team to reach common goals,
and listen and respond appropriately to the concerns of other employees. Ensure
adherence to quality expectations and standards. Read and visually verify
information in a variety of formats (e.g., small print). Stand, sit, or walk
for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 25 pounds without assistance and objects weighing in excess of 50 pounds
with assistance. Grasp, turn, and manipulate objects of varying size and weight,
requiring fine motor skills and hand-eye coordination. Move over sloping,
uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling,
and stooping. Perform other reasonable job duties as requested
by Supervisors.
PREFERRED QUALIFICATIONS
Education: High
school diploma or G.E.D. equivalent.
Related Work Experience: At least 1
year of related work experience.
Supervisory Experience: No supervisory
experience.
License or Certification: None
At Marriott International, we are dedicated to
being an equal opportunity employer, welcoming all and providing access
to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates. We are committed
to non-discrimination on any protected basis, including disability, veteran
status, or other basis protected by applicable law.
EDITION
Hotels combine the visionary genius of boutique hotelier Ian Schrager,
the service delivery of a world-class luxury hotel, and the global reach
of Marriott International to create an entirely new experience in the world
of hospitality. EDITION delivers the best of both worlds in a delicate balancing
act – polish with personality, perfectionism with individualism, and comfort
with charisma and charm. The brand targets sophisticated, knowledgeable
consumers who understand quality, originality, design, and service excellence,
but who want it without limitations – breaking the bounds of convention
and demanding an attitude and a feeling wrapped in a package that showcases
the exceptional.
