Capitão Porteiro
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Cape Verde, Paul
POSITION SUMMARY
Greet guests and inform them of property amenities, services, and hours
of operation, and local areas of interest and activities. Open doors and assist
guests/visitors entering and leaving property. Assist with luggage storage
and retrieval. Transport guest luggage to and from guest rooms and/or designated
bell area. Assist guests/visitors in and out of vehicles, including assisting
guests with loading/unloading luggage.
Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle
bus, limousine/sedan service) for guests/visitors, and record advance
transportation request as needed. Dispatch bell staff or valet staff as needed.
Communicate parking procedures to guests/visitors. Follow up with guests
to ensure their requests or problems have been met to their satisfaction.
Develop and maintain positive working relationships with others.
Follow all company policies and procedures; and report accidents, injuries,
and unsafe work conditions to manager. Maintain awareness of undesirable persons
on property premises. Ensure uniform and personal appearance are clean
and professional and maintain confidentiality of proprietary information.
Welcome and acknowledge all guests, anticipate and address guests’ service
needs, assist individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional language,
and answer telephones using appropriate etiquette.
Comply with quality assurance expectations and standards. Read and visually
verify information in a variety of formats (e.g., small print). Move at a speed
required to respond to work situations (e.g., run, walk, jog). Stand, sit,
or walk for an extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to 50 pounds
without assistance and objects weighing in excess of 75 pounds with assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine
motor skills and hand-eye coordination. Move over sloping, uneven, or slippery
surfaces as well as up and down stairs and/or service ramps. Reach overhead
and below the knees, including bending, twisting, pulling, and stooping. Perform
other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High School diploma or G.E.D.
equivalent.
Related Work Experience: At least 1 year of related work
experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal
opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences
of our associates. We are committed to non-discrimination on any protected
basis, including disability, veteran status, or other basis protected
by applicable law.
Marriott Hotels strive to elevate
the art of hospitality, innovating at every opportunity while keeping
the comfort of the oh-so-familiar all around the globe. As a host with Marriott
Hotels, you will help keep the promise of “Wonderful Hospitality. Always.”
by delivering thoughtful, heartfelt, forward-thinking service that upholds
and builds upon this living legacy. With the name that’s synonymous
with hospitality the world over, we are proud to welcome you to explore a career
with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.
