Captain

POSITION
SUMMARY

Communicate service needs
to chefs and stewards throughout functions. Total charges for group functions,
and prepare and present checks to group contacts for payment. Ensure banquet
rooms, restaurants, and coffee breaks are ready for service. Ensure proper
centerpieces are displayed on every table. Inspect the cleanliness
and presentation of all china, glass, and silver prior to use.

Check in with guests to ensure satisfaction. Set tables according to type
of event and service standards. Communicate additional meal requirements,
allergies, dietary needs, and special requests to the kitchen. Maintain
cleanliness of work areas throughout the day.

Follow all company
and safety and security policies and procedures; report accidents, injuries,
and unsafe work conditions to manager; and complete safety training
and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information,
and protect company assets.

Welcome and acknowledge all guests according to company standards. Speak
with others using clear and professional language, and answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Ensure adherence to quality
expectations and standards. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 25 pounds without assistance.

Stand, sit, or walk for an extended period of time. Perform other reasonable job
duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work
Experience: At least 2 years of related work experience.

Supervisory
Experience: At least 1 year of supervisory experience.

License
or Certification: None