Casual Banqueting Wine Waiter - JW Marriott Grosvenor House

With over 90 years in luxury hospitality and the very first hotel on Park
Lane, join our JW Marriott Grosvenor House family and be a part of a special
team who are passionate about delivering large, prestigious events and creating
exceptional memories for both guests and associates. We are currently looking
to expand our team ready to start in September 2026 for the beginning of our
event season.

Since 1929, The Great Room and The Ball Room has welcomed
royalty, presidents, actors and musicians for the most exclusive and lavish
events of the London scene. The Great Room is one of Europe's largest and most
impressive event spaces with a capacity of 2,000 guests to dine banquet style,
the Great Room has always been the jewel in Grosvenor House’s crown.

This role would require you to support with drinks and wine service, whilst
demonstrating exemplary customer service, always remaining approachable
and professional. Basic tasks include the following:

• Placing
  pre-ordered drinks on the correct tables prior to guests arrivals


• Supporting with drinks receptions including tray service
• Taking
  drinks orders from allocated tables and processing these orders


• Delivering drinks to tables
• Pouring wine and water - ensuring
  guests are looking after.
• Proactively offering support and assisting
  guests when required.

There will also
be opportunities to support in other capacities throughout the Conference
and Banqueting department, including conference support, Green Room support,
hostess-ing, attending the door and attending to the cloakroom.


Candidates should demonstrate the below characteristics:

• Personable
  and friendly demeanour
• Professional
• Ability to work as part
  of a team
• Efficient
• Punctual and reliable
• Strong
  communications skills

Although there
are exceptions, most wine waiter shifts are 10-12 hours in duration, and we
are looking for candidates who are flexible with the days they are able to work.
Most shifts typically start in the afternoon/evening and can involve late
finishes depending on the timings of each event.

JW Marriott is part of Marriott
International's luxury portfolio and consists of more than 100 beautiful
properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if you’re happy, our guests
will be happy. JW Marriott associates are confident, innovative, genuine,
intuitive, and carry on the legacy of the brand’s namesake and company founder,
J.Willard Marriott. Our hotels offer a work experience unlike any other, where
you’ll be part of a community and enjoy true camaraderie with a diverse group
of co-workers.

JW creates opportunities for training, development, recognition and most
importantly, a place where you can pursue your passions in a luxury environment
with a focus on holistic well-being. Treating guests exceptionally starts
with the way we take care of our associates. That’s The JW Treatment™.
In joining JW Marriott, you join a portfolio of brands with Marriott
International. Be where you can do your best work,​ begin your
purpose, belong to an amazing global​ team, and become the best
version of you.