Catering Sales Manager
Negotiable
Location
Liberia, Maryland
Job Description
Additional Information:
This hotel is owned and operated by an independent franchisee,
Tanis Hospitality. The franchisee is a separate
company and a separate employer from Marriott International, Inc. The franchisee
solely controls all aspects of the hotel’s employment policies and practices,
including hiring, firing, discipline, staffing, compensation, benefits, and all
other terms and conditions of employment. If you accept a position at
this hotel, you will be employed by a franchisee and not by Marriott
International, Inc.
SPECIFIC
DUTIES:
style="font-style:normal; font-weight:400"> Head the Catering Sales Department’s
day to day catering sales operations by carrying out the following:
style="font-style:normal; font-weight:400">
*Coordinate and review all booking files
with clients.
*Receive all
phone calls from the clients and promptly prioritize responding to clients
messages to fulfill their inquiries.
*Operate inventory to account for all equipment and supplies.
Make sure linens, audio visual and banquet supplies are up to par.
style="font-style:normal; font-weight:400"> *Observes conditions of all physical
facilities and equipment in the department, making recommendations
for corrections and improvements as necessary.
style="font-style:normal; font-weight:400"> *Work closely with the entire Sales
team to ensure budgets are met by formulating and implementing sales
and marketing strategies.
*Work daily with the department to review status of business, schedules,
priority assignments and all information pertinent to the catering sales
department’s operation.
*Continuously prospect to search for business opportunities in all market
segments observing the market niche for the hotel.
style="font-style:normal; font-weight:400"> *Work closely with the Executive
Chef in all aspects to ensure the smooth running of every event regarding
the food and beverage requirements.
*Determine what additional business or market segments
the hotel should actively pursue.
*Develop special packages, promotions, and programs to boost
the Catering Sales business and review same with DOS.
style="font-style:normal; font-weight:400"> *Maintain accurate sales files,
production reports and trace systems and report all on a weekly basis to DOS
and General Manager.
*Responsible for ensuring personal sales goals are achieved through a detailed
prospecting plan.
*Maintain knowledge of local competition and general industry trends.
style="font-style:normal; font-weight:400"> *Work with Group Sales to ensure
bookings of clients’ needs for rooms are met.
style="font-style:normal; font-weight:400"> *Assist ACSM with layout of event
diagrams and logistics to ensure maximum satisfaction of guests, at the same
time ensuring maximum space and revenue parameters are met
and exceeded.
*Up-sell
food, beverage, décor, linens, audio visual, and any other event amenities
at every opportunity.
*Coordinate with your department personnel to determine greeting of clients
at the beginning of their event so hotel is represented, and maintain
communication with the client while onsite, especially during breaks and/or
lunch, or while moving from general sessions to breakouts. It is important
to coordinate with Banquet department to make sure rooms are refreshed during
breaks or lunch times.
*
Ensure all signs are installed each day for all events in the hotel and
that directions are clearly marked to event rooms (liaise
with Banquets).
*Conduct
a daily review of banquet checks to ensure all charges are correct.
style="font-style:normal; font-weight:400"> *Communicate with all departments
to solve/prevent/react to any problems that may arise throughout guests’
event.
*Collect post
conference report from the Banquet Department and review with Food &
Beverage Director and ACSM.
Ensure any changes/counts/guarantees were all correct and charged accordingly.
Ensure event is closed out in the system for accounting purposes.
style="font-style:normal; font-weight:400"> *Assist in sales calls and outside
blitzes when required in conjunction with Sales team.
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