Catering Sales Manager

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
United States, Fayetteville
Job Description

Description

Concord Hospitality is seeking
a proactive and results-driven Catering & Sales Manager to lead
social and corporate catering events, including guest room bookings. This role
combines sales, event management, and guest service, with a focus on maximizing
revenue and delivering exceptional experiences. A flexible schedule, including
weekends (and peak-season Tuesday–Saturday), is required.

As
a Concord Leader you will be responsible to:

  • Inspire greatness
    in your team.
  • Encourage and support team members to reach their full
    potential.
  • Create a work environment that is a Great Place to Work
    for all.
  • Lead with integrity, transparency, respect,
    and professionalism.
  • Care for your team and their
    families.

    Key Responsibilities:

  • Sell and manage
    social and corporate catering events, including guest rooms, banquet food &
    beverage, and upselling contracted groups
  • Negotiate contracts, suggest
    menus, and coordinate room setups according to policy and client needs

  • Collaborate with hotel departments to ensure flawless event execution and guest
    satisfaction
  • Generate new business through solicitation, networking,
    and follow-up with past clients
  • Finalize and distribute Banquet Event
    Orders (BEOs) and maintain accurate event records
  • Lead pre-event,
    on-site, and post-event communications to ensure service excellence

  • Monitor budgets, sales quotas, and revenue opportunities; implement strategies
    to increase catering revenue during low-demand periods
  • Conduct site
    tours for prospective clients and facilitate client meetings as needed

  • Train, delegate, and guide staff to ensure smooth operation of events
    and service standards

    Qualifications:

  • Minimum 2
    years’ experience in catering sales, hotel convention services, banquet
    management, hotel sales, or culinary arts (or equivalent combination
    of education and experience)
  • Strong communication, negotiation,
    and organizational skills
  • Ability to work a flexible schedule
    and thrive in a fast-paced environment
  • Guest-focused with attention
    to detail and a commitment to delivering outstanding service

    Benefits

    • Competitive wages
    • Medical, dental, and vision
      insurance
    • Life insurance and short/long-term disability
      options
    • 401(k) with company match
    • Tuition
      assistance
    • Discounted room rates at Concord-managed
      hotels
    • Training, development, and career advancement
      opportunities

    Why Join Concord?

    At Concord
    Hospitality, we invest in our associates through training and development at all
    levels. Our “Associate First” culture supports growth, balance,
    and diversity.

    Built on five cornerstones—Quality, Integrity,
    Community, Profitability, and FUN! —
    our associates proudly
    cheer:

    “We Are Concord!”

    We are an equal
    opportunity employer committed to diversity and inclusion and strive to be
    a Great Place to Work for All.

    Equal Opportunity
    Employer

    This employer is required to notify all applicants of their
    rights pursuant to federal employment laws. For further information, please
    review the Know Your Rights notice
    from the Department of Labor.

  • All positions listed on
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    (“Marriott”).

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