Catering Sales Manager 2

JOB SUMMARY

The position is accountable for proactively soliciting and handling catering
sales opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Conducts day-to-day activities related
to catering sales with a focus on building long-term, value-based customer
relationships that enable achievement of sales objectives. Achieves personal
sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree
from an accredited university in Business Administration, Marketing, Hotel
and Restaurant Management, or related major; 3 years experience in the sales
and marketing or related professional area.

OR

• 4-year bachelor's
degree in Business Administration, Marketing, Hotel and Restaurant Management,
or related major; 1 year of experience in sales and marketing or related
professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales
Opportunities

• Proactively builds and strengthens relationships
with existing and new customers to enable future bookings. Activities
could include sales calls, entertainment, FAM trips, trade shows, etc.

•
Develops relationships within community to strengthen and expand customer base
for sales opportunities.

• Manages and develops relationships with key
internal and external stakeholders.

• Provides accurate, complete
and effective turnover to Event Management.

Engaging
in Sales Activities

• Researches and develops new leads
for catering business.

• Participates in catering sales calls
with members of sales team to acquire new business and/or close on business.

• Upsells each business opportunity to maximize revenue potential.

•
Executes and supports the operational aspects of business booked (e.g.,
generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information
to Maximize Revenue

• Identifies new business to achieve
personal and location revenue goals.

• Understands the overall market -
competitors’ strengths and weaknesses, economic trends, supply and demand etc.
and knows how to sell against them.

• Closes the best opportunities
for the location based on market conditions and location needs.

• Gains
understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business, business
issues and concerns, to offer better business solution.

Additional Responsibilities

• Executes brand’s
Customer Service Standards and property’s Brand Standards.

• Sets
a positive example for guest relations.

• Interacts with guests to obtain
feedback on product quality and service levels.