Works together with the staff as a team
to gain optimum production and exceed guest needs. Inspects grooming and attire
of staff and rectifies any deficiencies. Completes opening and closing duties
including setting up supplies and tools, cleaning all equipment and areas,
including opening and locking doors, etc. Inspect kitchens, restaurants storage
areas for organization and food safety, use of FIFO, and cleanliness. Complete
scheduled inventories and stock and requisition necessary supplies. Monitor
production, safety and food safety.
Assist the Chief Steward in Managing the day to day “heart of the house”
operations for kitchens, restaurants, room service, banqueting and lounges
in attaining their established company standards of operation, sanitation,
accident prevention. Works closely with the Chief Steward and assists the other
food and beverage areas in attaining their goals and standards. Complete
required paperwork and orders for maintenance repairs. Communicate handover
to next shift.
Assist management in hiring, training,
scheduling, evaluating, counseling, disciplining, and motivating and coaching
employees; and serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process. Follow all company and safety
and security policies and procedures; report accidents, injuries, and unsafe
work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company assets. Welcome
and acknowledge all guests according to company standards, anticipate
and address guests’ service needs, assist individuals with disabilities,
and thank guests with genuine appreciation. Speak with others using clear
and professional language. Develop and maintain positive working relationships
with others, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Ensure adherence to quality
expectations and standards; and identify, recommend, develop, and implement new
ways to increase organizational efficiency, productivity, quality, safety,
and/or cost-savings.
Read and visually verify information in a variety of formats (e.g., small
print). Visually inspect tools, equipment, or machines (e.g., to identify
defects). Stand, sit, or walk for an extended period of time or for an entire
work shift. Move, lift, carry, push, pull, and place objects weighing less than
or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects
of varying size and weight, requiring fine motor skills and hand-eye
coordination.
Move through narrow, confined, or elevated spaces. Move up and down stairs
and/or service ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job duties
as requested by Supervisors.
PREFERRED
QUALIFICATIONS
Education: High school diploma
Related Work Experience: At least 2 years of related work
experience.
Supervisory Experience: At least 1 year
of supervisory experience.
License or Certification: Food
Safety certification course
At Marriott
International, we are dedicated to being an equal opportunity employer,
welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued
and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences
of our associates. We are committed to non-discrimination on any protected
basis, including disability, veteran status, or other basis protected
by applicable law.
W Hotels’ mission is to Ignite
Curiosity, Expand Worlds. We are a place to experience life. We’re here to open
doors and open minds. We are constantly inspired by new faces and new
experiences.
A tuned-in, up-for-anything spirit is at our core and has made us renowned
for reinventing the norms of luxury around the globe. Whatever/Whenever is our
culture and service philosophy that brings our guests’ passions to life. If
you are original, innovative, and always looking towards the future of what’s
possible, welcome to W Hotels. In joining W Hotels, you join a portfolio
of brands with Marriott International. Be where you can do your best
work, begin your purpose, belong to an amazing global team,
and become the best version of you.