JOB SUMMARY
The CDC Mexican is responsible for leading the preparation, presentation
and innovation of authentic Mexican Cuisine across all dining outlets. This role
ensures the highest culinary standards are maintained, blending traditional
Mexican flavors with modern presentation and local Fijian influences to create
an exceptional dining experience for guests.
CORE WORK
ACTIVITIES
Ensuring Culinary Standards
and Responsibilities are Met for Restaurant
- Develops,
designs, or creates new applications, ideas, relationships, systems,
or products, including artistic contributions for restaurant.
- Supervises restaurant kitchen shift operations and ensures compliance
with all Food & Beverage policies, standards and procedures.
- Maintains food preparation handling and correct storage standards.
- Recognizes superior quality products, presentations and flavor.
- Plans and manages food quantities and plating requirements for
the restaurant. - Communications production needs to key personnel.
- Assists in developing daily and seasonal menu items for the restaurant.
- Ensures compliance with all applicable laws and regulations
regulations. - Follows proper handling and right temperature of all food
products. - Estimates daily restaurant production needs.
- Prepares and cooks foods of all types, either on a regular basis or
for special guests or functions. - Checks the quality of raw and cooked
food products to ensure that standards are met. - Determines how food
should be presented and creates decorative food displays.
Leading Kitchen Team
- Supervises and coordinates
activities of cooks and workers engaged in food preparation. - Utilizes
interpersonal and communication skills to lead, influence, and encourage others;
advocates sound financial/business decision making; demonstrates
honesty/integrity; leads by example. - Leads shift teams while personally
preparing food items and executing requests based on required
specifications. - Supervises and manages restaurant kitchen employees.
Managing all day-to-day operations. Understanding employee positions well enough
to perform duties in employees' absence. - Encourages and builds mutual
trust, respect, and cooperation among team members. - Serving as a role
model to demonstrate appropriate behaviors. - Ensuring and maintaining
the productivity level of employees. - Ensures employees
are cross-trained to support successful daily operations. - Ensures
employees understand expectations and parameters. - Establishes
and maintains open, collaborative relationships with employees and ensures
employees do the same within the team.
Establishing and Maintaining Restaurant Kitchen Goals
- Sets and supports achievement of kitchen goals including performance
goals, budget goals, team goals, etc. - Developing specific guidance
and plans to prioritize, organize, and accomplish daily kitchen operations
work. - Understands the impact of kitchen operation on the overall
property financial goals and objectives and manages to achieve or exceed
budgeted goals. - Effectively investigates, reports and follows-up
on employee accidents. - Knows and implements company safety
standards.
Ensuring Exceptional Customer
Service
- Provides services that are above and beyond
for customer satisfaction and retention. - Manages day-to-day operations,
ensuring the quality, standards and meeting the expectations of the customers
on a daily basis. - Improves service by communicating and assisting
individuals to understand guest needs, providing guidance, feedback,
and individual coaching when needed. - Sets a positive example for guest
relations. - Emphasizes guest satisfaction during all departmental
meetings and focuses on continuous improvement. - Empowers employees
to provide excellent customer service. - Handles guest problems
and complaints. - Interacts with guests to obtain feedback on product
quality and service levels.
Managing
and Conducting Human Resource Activities
- Identifies
the developmental needs of others and coaching, mentoring, or otherwise helping
others to improve their knowledge or skills. - Participates in training
restaurant staff on menu items including ingredients, preparation methods
and unique tastes. - Manages employee progressive discipline
procedures. - Participates in the employee performance appraisal process,
providing feedback as needed. - Uses all available on the job training
tools for employees. - Assists as needed in the interviewing and hiring
of employee team members with appropriate skills.
Additional Responsibilities
- Provides
information to supervisors, co-workers, and subordinates by telephone,
in written form, e-mail, or in person. - Analyzes information
and evaluating results to choose the best solution and solve problems.
- Attends and participates in all pertinent meetings.
Education and Experience
- Certificate or diploma
in culinary arts or equivalent professional training - Minimum 3-5 years
experience as CDC or higher specializing in Mexican or Latin American
Cuisine - In depth knowledge of Mexican regional cooking methods, spices,
sauces and traditional preps (e.g, mole, tacos, tamales, ceviche)
- Enthusiastic to escalate your career
- Self-motivated, driven
and energized in a fast paced environment - Armed with smart solutions
and a can-do attitude - Willing to relocate to Fiji
At Marriott International, we are dedicated to being
an equal opportunity employer, welcoming all and providing access
to opportunity. We actively foster an environment where the unique backgrounds
of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences
of our associates. We are committed to non-discrimination on any protected
basis, including disability, veteran status, or other basis protected
by applicable law.
When you join the Sheraton family,
you become a member of its global community. We’ve been a place to gather
and connect since 1937. At Sheraton, associates create a sense of belonging
in more than 400 communities around the world. We invite, we welcome, and
we connect guests through engaging experiences and thoughtful service.
If you’re a team player who is excited to deliver a meaningful guest experience,
we encourage you to explore your next career opportunity with Sheraton. Join
us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton
Hotels & Resorts, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.