Chef de Rang Room Service - Excelsior Hotel Gallia
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Italy, Milano
POSITION SUMMARY
Take room service orders over the phone. Answer questions on menu
selections, and check with kitchen staff. Answer guest questions or concerns
regarding the origin, vintage, and style of various wines. Place and log call
back for room service order. Notify guests and management of delays in service
delivery.
Communicate additional meal requirements, allergies, dietary needs, and special
requests to the kitchen. Maintain cleanliness of work areas throughout the day.
Record transaction in MICROS system at time of order. Complete all closing
reports, including MICROS reports. Process all payment methods.
Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information,
and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate
and address guests’ service needs, assist individuals with disabilities,
and thank guests with genuine appreciation. Speak with others using clear
and professional language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, and support
team to reach common goals. Ensure adherence to quality expectations
and standards. Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work
Experience: At least 1 year related work experience.
Supervisory
Experience: No supervisory experience.
License or Certification: None
Our Commitment to pay transparency Marriott is committed to fair
and equitable pay practices & we ensure that compensation decisions
are based on objective, gender neutral criteria. Salary information relevant
to this role will be shared with candidates during the recruitment process.
We do not request or consider salary history when evaluating applicants. We
are committed to an inclusive and transparent hiring experience for all
candidates.
At Marriott International, we
are dedicated to being an equal opportunity employer, welcoming all
and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates. We are committed
to non-discrimination on any protected basis, including disability, veteran
status, or other basis protected by applicable law.
The
Luxury Collection Hotels & Resorts, with over 120 properties in more than 35
countries, offers the promise of authentic experiences that evoke lasting,
treasured memories. Our more than 100 years of experience, beginning in 1906
under the Italian CIGA brand – a collection of Europe's most celebrated
and iconic properties – serves as a solid foundation as we continuously evolve
to exceed the desires of the luxury traveler.
