JOB SUMMARY
Exhibits culinary talents by personally performing tasks while leading
the banquet food preparation staff and managing all food related catering
functions. Accountable for coordinating menus, purchasing, scheduling, food
preparation and plating for catering events. The individual is responsible
for delivering a consistent, high quality product with an appetizing
presentation. Works to continually improve guest and employee satisfaction while
maintaining the operating budget. Must ensure sanitation and food standards
are achieved.
CANDIDATE PROFILE
Education
and Experience
• High school diploma or GED; 4 years experience
in the culinary, food and beverage, or related professional area.
OR
• 2-year degree from an accredited university in Culinary Arts, Hotel
and Restaurant Management, or related major; 2 years experience in the culinary,
food and beverage, or related professional area.
CORE WORK
ACTIVITIES
Ensuring Culinary Standards
and Responsibilities are Met
• Assists in determining how food
should be presented and creates decorative food displays.
• Attends daily
Banquet Event meetings to review culinary requirements.
• Checks
the quality of raw and cooked food products to ensure that standards
are met.
• Develops, designs, or creates new applications, ideas,
relationships, systems, or products, including artistic contributions.
•
Ensures compliance with all Food & Beverage policies, standards
and procedures.
• Estimates daily Banquet Event Order production
needs.
• Follows proper handling and right temperature of all food
products.
• Maintains food preparation handling and correct storage
standards.
• Manages BEO process including menu development, pricing,
tracking and ordering.
• Manages food quantities and plating requirements
for all banquet functions.
• Plans food quantities and plating
requirements for all banquet functions.
• Prepares and cooks foods of all
types, either on a regular basis or for special guests or functions.
•
Recognizes superior quality products, presentations and flavor.
•
Supports procedures for food & beverage portion and waste controls.
Managing Culinary Teams
• Communicates
production needs to key personnel.
• Communicates regularly
with employees to ensure performance expectations are clear.
• Encourages
and builds mutual trust, respect, and cooperation among team members.
•
Ensures and maintains the productivity level of employees.
• Ensures
employees understand expectations and parameters.
• Ensures property
policies are administered fairly and consistently.
• Identifies
the developmental needs of others and coaching, mentoring, or otherwise helping
others to improve their knowledge or skills.
• Identifies the educational
needs of others, develops formal educational or training programs or classes,
and teaching or instructing others.
• Leads shifts while personally
preparing food items and executing requests based on required
specifications.
• Serves as a role model to demonstrate appropriate
behaviors.
• Supervises and coordinates activities of cooks and workers
engaged in food preparation.
• Supervises and manages employees.
Manages all day-to-day operations. Understands employee positions well enough
to perform duties in employees' absence.
• Supervises banquet kitchen
shift operations.
• Utilizes an "open door" policy to identify
and address employee problems or concerns.
• Utilizes interpersonal
and communication skills to lead, influence, and encourage others; advocates
sound financial/business decision making; demonstrates honesty/integrity; leads
by example.
Maintaining Culinary Goals
• Achieves
and exceeds goals including performance goals, budget goals, team goals,
etc.
• Develops specific goals and plans to prioritize, organize,
and accomplish your work.
• Manages to achieve or exceed budgeted
goals.
Ensuring Exceptional Customer Service
•
Empowers employees to provide excellent customer service.
• Improves
service by communicating and assisting individuals to understand guest needs,
providing guidance, feedback, and individual coaching when needed.
•
Manages day-to-day operations, ensuring the quality, standards and meeting
the expectations of the customers on a daily basis.
• Provides services
that are above and beyond for customer satisfaction and retention.
•
Responds effectively to guest problems and complaints.
Managing
and Conducting Human Resource Activities
• Conducts training
when appropriate.
• Ensures employees are cross-trained to support
successful daily operations.
• Ensures disciplinary procedures
and documentation are completed according to Standard and Local Operating
Procedures (SOPs and LSOPs).
• Ensures disciplinary procedures
and documentation support the Peer Review Process.
• Participates
in training staff on menu items including ingredients, preparation methods
and unique tastes.
• Reviews staffing levels to ensure that guest
service, operational needs and financial objectives are met.
• Trains
employees in safety procedures.
Additional Responsibilities
• Analyzes information and evaluating results to choose
the best solution and solve problems.
• Attends and participates in all
pertinent meetings.
• Provides information to supervisors, co-workers,
and subordinates by telephone, in written form, e-mail, or
in person.
At Marriott International, we are dedicated to
being an equal opportunity employer, welcoming all and providing access
to opportunity. We actively foster an environment where the unique backgrounds
of our associates are valued and celebrated. Our greatest strength lies in
the rich blend of culture, talent, and experiences of our associates. We
are committed to non-discrimination on any protected basis, including
disability, veteran status, or other basis protected by applicable
law.
ЖҰМЫС
СИПАТТАМАСЫ
Асханалық шеберлігін көрсетіп, банкет тағамдарын
дайындау бойынша қызметкерлерге жетекшілік ету және қоғамдық тамақтандыруға
қатысты барлық функцияларды басқару арқылы міндеттерді жеке орындайды.
Мәзірлерді үйлестіру, сатып алу, жұмыс кестесін жоспарлау, тағам дайындау және
банкеттердегі тағамдарды безендіру үшін жауапты. Тұрақты жоғары сапалы өнімді
әдемі безендірумен қамтамасыз етуі керек. Қонақтар мен қызметкерлердің
қанағаттану деңгейін жақсартуға тырысады және белгіленген бюджеттен аспайды.
Сондай-ақ санитарлық және тағамдық стандарттардың сақталуын қамтамасыз етуі
тиіс.
ҮМІТКЕРГЕ ҚОЙЫЛАТЫН ТАЛАПТАР
Білім
және жұмыс тәжірибесі
НЕМЕСЕ
НЕГІЗГІ
МІНДЕТТЕР
Аспаздық стандарттарды қамтамасыз ету және
міндеттерді орындау
Аспаздық топтарды басқару
Аспаздық мақсаттарды сақтау
Клиенттерге ерекше қызмет көрсетуді
қамтамасыз ету
Адам ресурстарын басқару қызметі
Қосымша міндеттер
Marriott International — тең мүмкіндіктер
беретін жұмыс беруші. Біз әртүрлілікті құрметтейтін және инклюзивті
корпоративтік мәдениетті қолдаймыз. Біз мүгедектік, ардагер мәртебесі немесе
заңмен қорғалатын басқа да негіздер бойынша кемсітушілікке жол
бермейміз.
ОПИСАНИЕ
РАБОТЫ
Проявляет кулинарные таланты, лично выполняя задачи, а
также руководя персоналом, занимающимся приготовлением блюд для банкетов, и
управляя всеми функциями, связанными с питанием на мероприятиях. Ответственен за
координацию меню, закупок, расписания, приготовления и оформления блюд для
банкетных мероприятий. Индивидуум обязан обеспечивать стабильное качество
продукта с привлекательной подачей. Работает над постоянным улучшением
удовлетворенности гостей и сотрудников при соблюдении операционного бюджета.
Должен гарантировать соблюдение санитарных норм и стандартов в области
приготовления пищи.
ПРОФИЛЬ
КАНДИДАТА
Образование и опыт
ИЛИ
ОСНОВНЫЕ
ОБЯЗАННОСТИ
Обеспечение кулинарных стандартов и
выполнение обязанностей
Управление кулинарными командами
Поддержание кулинарных целей
Обеспечение исключительного
обслуживания клиентов
Управление кадровыми
мероприятиями
Дополнительные
обязанности
Marriott International — работодатель с
равными возможностями. Мы привержены формированию разнообразного коллектива и
поддержанию инклюзивной культуры, ориентированной на людей. Мы соблюдаем
законодательство, защищающее от дискриминации по признаку инвалидности, статуса
ветерана или любым другим основаниям.
When you join
the Sheraton family, you become a member of its global community.
We’ve been a place to gather and connect since 1937. At Sheraton, associates
create a sense of belonging in more than 400 communities around the world.
We invite, we welcome, and we connect guests through engaging experiences
and thoughtful service. If you’re a team player who is excited to deliver
a meaningful guest experience, we encourage you to explore your next career
opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering
Place’.
In joining Sheraton Hotels & Resorts, you join a portfolio of brands
with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team,
and become the best version of you.