Chief Baker - JW Marriott Hotel Tokyo

JOB SUMMARY

Applicants should have a valid work visa for Japan or be eligible
to work in Japan.

Prepare breads and pastries,
including preparing doughs and fillings, proofing, baking, and decorating
as appropriate. Review Production sheet to understand variety of baked goods
to be produced daily. Prepare and cook food according to recipes, quality
and presentation standards, and food prep checklists. Maintain kitchen logs
for food safety program compliance. Keep Chef informed of excess food items
for planning of daily specials.

Safely and appropriately use baking and measuring tools/equipment/appliances
to prepare baked foods. Follow and ensure compliance with food safety handling
policies and procedures, including personal hygiene procedures. Check and ensure
correct temperatures of kitchen appliances and food, and report issues
to management. Monitor the quality of food prepared and portions served
throughout shift.

Accountable for overall success of the daily
kitchen operations. Exhibits culinary talents by personally performing tasks
while leading the staff and managing all food related functions.

Works to continually improve guest and employee satisfaction while maintaining
the operating budget. Supervises all kitchen areas to ensure a consistent, high
quality product is produced. Responsible for guiding and developing staff
including direct reports. Must ensure sanitation and food standards
are achieved.

CANDIDATE PROFILE

Education and Experience

• High school diploma
or GED; 4 years experience in the culinary, food and beverage, or related
professional area.

OR

• 2-year degree from an accredited
university in Culinary Arts, Hotel and Restaurant Management, or related major;
2 years experience in the culinary, food and beverage, or related professional
area.

CORE WORK ACTIVITIES

Ensuring Culinary Standards and Responsibilities are Met

• Manages kitchen shift operations and ensures compliance with all Food &
Beverage policies, standards and procedures.

• Estimates daily production
needs on a weekly basis and communicates production needs to kitchen personnel
daily.

• Assists Executive Chef with all kitchen operations
and preparation.

• Prepares and cooks foods of all types, either on
a regular basis or for special guests or functions.

• Develops, designs,
or creates new applications, ideas, relationships, systems, or products,
including artistic contributions.

• Assists in determining how food
should be presented and creates decorative food displays.

• Maintains
purchasing, receiving and food storage standards.

• Ensures compliance
with food handling and sanitation standards.

• Performs all duties
of kitchen managers and employees as necessary.

• Recognizes superior
quality products, presentations and flavor.

• Ensures compliance with all
applicable laws and regulations.

• Follows proper handling and right
temperature of all food products.

• Operates and maintains all department
equipment and reports malfunctions.

• Checks the quality of raw
and cooked food products to ensure that standards are met.

Leading Kitchen Operations

• Supervises
and coordinates activities of cooks and workers engaged in food preparation.

• Leads shifts while personally preparing food items and executing requests
based on required specifications.

• Utilizes interpersonal
and communication skills to lead, influence, and encourage others; advocates
sound financial/business decision making; demonstrates honesty/integrity; leads
by example.

• Encourages and builds mutual trust, respect,
and cooperation among team members.

• Serves as a role model
to demonstrate appropriate behaviors.

• Maintains the productivity level
of employees.

• Ensures employees understand expectations
and parameters.

• Establishes and maintains open, collaborative
relationships with employees and ensures employees do the same within
the team.

• Ensures property policies are administered fairly
and consistently.

• Communicates performance expectations in accordance
with job descriptions for each position.

• Recognizes success performance
and produces desired results.

Ensuring Exceptional
Customer Service

• Provides services that are above and beyond
for customer satisfaction and retention.

• Manages day-to-day operations,
ensuring the quality, standards and meeting the expectations of the customers
on a daily basis.

• Sets a positive example for guest relations.

•
Empowers employees to provide excellent customer service.

• Interacts
with guests to obtain feedback on product quality and service levels.

•
Handles guest problems and complaints.

Maintaining
Culinary Goals

• Achieves and exceeds goals including
performance goals, budget goals, team goals, etc.

• Develops specific
goals and plans to prioritize, organize, and accomplish your work.

•
Utilizes the Labor Management System to effectively schedule to business demands
and for tracking of employee time and attendance.

• Trains employees
in safety procedures.

Managing and Conducting Human
Resource Activities

• Identifies the developmental needs
of others and coaching, mentoring, or otherwise helping others to improve their
knowledge or skills.

• Improves service by communicating and assisting
individuals to understand guest needs, providing guidance, feedback,
and individual coaching when needed.

• Participates in the employee
performance appraisal process, providing feedback as needed.

• Brings
issues to the attention of the department manager and Human Resources
as necessary.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates
by telephone, in written form, e-mail, or in person.

• Analyzes
information and evaluating results to choose the best solution and solve
problems.

• Attends and participates in all pertinent
meetings.

JW Marriott is part of Marriott
International's luxury portfolio and consists of more than 100 beautiful
properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if you’re happy, our guests
will be happy. JW Marriott associates are confident, innovative, genuine,
intuitive, and carry on the legacy of the brand’s namesake and company founder,
J.Willard Marriott. Our hotels offer a work experience unlike any other, where
you’ll be part of a community and enjoy true camaraderie with a diverse group
of co-workers.

JW creates opportunities for training, development, recognition and most
importantly, a place where you can pursue your passions in a luxury environment
with a focus on holistic well-being. Treating guests exceptionally starts
with the way we take care of our associates. That’s The JW Treatment™.
In joining JW Marriott, you join a portfolio of brands with Marriott
International. Be where you can do your best work,​ begin your
purpose, belong to an amazing global​ team, and become the best
version of you.