JOB SUMMARY
Manages all engineering/maintenance operations, including maintaining
the building, grounds and physical plant with particular attention towards
safety, security and asset protection. Accountable for managing the budget,
capital expenditure projects, preventative maintenance and energy conservation.
Responsible for maintaining regulatory requirements. Leads the emergency
response team for all facility issues.
CANDIDATE PROFILE
Education and Experience
•
High school diploma or GED; 4 years experience in the engineering
and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.
OR
• 2-year degree
from an accredited university in Building and Construction, Engineering,
Mechanics, or related major; 2 years experience in the engineering
and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.
CORE WORK
ACTIVITIES
Managing Property Operations
and Engineering Budgets
• Supervises Engineering in the absence
of the Director of Engineering.
• Assists in managing the physical plant
including equipment, refrigeration, HVAC, plumbing, water treatment, electrical
and life safety systems.
• Maintains and operates equipment at optimum
effectiveness, efficiency and safety.
• Establishes and manages
an effective rooms maintenance program.
• Ensures compliance with all
Engineering departmental policies, standards and procedures.
• Manages
department's controllable expenses to achieve or exceed budgeted goals.
•
Select and order or purchase new equipment, supplies, and furnishings.
•
Inspect and evaluate the physical condition of facilities in order to determine
the type of work required.
• Recommend or arrange for additional services
such as painting, repair work, renovations, and the replacement of furnishings
and equipment.
• Supervises the day to day operations of Engineering.
Maintaining Property Standards
• Maintains
accurate logs and records as required.
• Assists in effectively planning,
scheduling and evaluating preventative maintenance programs.
Providing Exceptional Customer Service
• Handles guest
problems and complaints effectively.
• Empowers employees to provide
excellent customer service.
• Displays leadership in guest hospitality
by exemplifying excellent customer service and creating a positive atmosphere
for guest relations.
Managing Profitability
• Helps establish priorities for total property maintenance needs.
• Ensures on-going communication occurs in all areas of responsibility
to create awareness of business objectives, awareness of expectations
and recognition of exemplary performance.
Managing
and Conducting Human Resources Activities
• Celebrates
successes and publicly recognizes the contributions of team members.
•
Establishes and maintains open, collaborative relationships with employees.
• Ensures employees are treated fairly and equitably.
• Strives
to improve service performance.
• Provides feedback to employees based
on observation of service behaviors.
• Supervises employee's ability
to execute departmental and property emergency procedures.
• Reviews
employee satisfaction results to identify and address employee problems
or concerns.
• Solicits employee feedback.
• Helps ensure
regulatory compliance to facility regulations and safety standards.
•
Ensures disciplinary procedures and documentation are completed according
to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.
• Ensures property policies are administered fairly
and consistently.
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