Claims Adjuster II
Negotiable
Location
Liberia, Maryland
Job Description
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JOB SUMMARY
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A Claims Adjuster II is responsible for
the timely, good faith adjustment and disposition of self-administered casualty
claims in multiple jurisdictions. Responsibility extends to all aspects
and phases of investigations, evaluations, negotiations and settlements/denials
of the following claims: workers’ compensation, auto liability, no-fault
uninsured motorist and general liability. This role will manage a caseload
ranging from 100-150 causality claims (the acceptable caseloads vary based
on the jurisdiction(s), mix and complexity of cases as determined by the Claims
Unit Manager).
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Education and Experience
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- High School Diploma or GED.
- Minimum of 18 months claims
adjusting or equivalent/relevant experience.
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- Knowledge of claims processing.
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- Applicable industry licensing.
- Associate in Claims
(AIC) or Associate in Risk Management (ARM) preferred.
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- Two or four year degree from
an accredited college/business/technical school.
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CORE WORK ACTIVITIES
- Manage 100-150 casualty
claims on assignment.
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- Investigate claims promptly – taking
statements as necessary – to determine liability/compensability.
- Evaluate damages and pay
benefits as prescribed by law and/or Marriott policies and procedures.
- Secure necessary
documentation to facilitate timely loss adjustment and maintain primary
responsibility for settlement decisions up to individual authority.
- Manage litigation cases
including controlling/directing outside attorneys, assisting in discovery/trial
preparation and strategy.
style="margin:0px;padding:0px"> - Evaluate claims for potential third
party or subrogation recovery.
style="margin:0px;padding:0px"> - Participate in the Service Call Program
and complete required Service Call reports detailing current case status.
Actively participate in regularly scheduled unit meetings and department
meetings.
- Comply with Marriott Casualty Claims Policy and Procedure Manual
requirements.
- Effectively utilize the Claims Enterprise (CE) to manage all claims
electronically.
- Enter action plan notes/website notes into CE
style="margin:0px;padding:0px"> - Participate in activities that foster
teamwork and continuous quality improvement.
style="margin:0px;padding:0px"> - Perform other duties as business
demands.
- Actively participate in regularly scheduled unit meetings and department
meetings.
At Marriott
International, we are dedicated to being an equal opportunity employer,
welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued
and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences
of our associates. We are committed to non-discrimination on any protected
basis, including disability, veteran status, or other basis protected
by applicable law.
All positions offer a 401(k) plan, stock
purchase plan, discounts at Marriott properties, commuter benefits, employee
assistance plan, and childcare discounts. Benefits are subject to terms
and conditions, which may include rules regarding eligibility, enrollment,
waiting period, contribution, benefit limits, election changes, benefit
exclusions, and others. Click
href="https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp_2025edits_8.19.25.pdf"
rel="nofollow" target="_blank">here to learn more.
Full-time positions also offer coverage for medical, dental,
vision, health care flexible spending account, dependent care flexible spending
account, life insurance, disability insurance, accident insurance, adoption
expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees
will accrue paid sick leave, 0.077 PTO balance for every hour worked and
be eligible to receive a minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment
that enables associates to Be connected. Headquarters-based positions
are considered hybrid, for candidates within a commuting distance to Bethesda,
MD; candidates outside of commuting distance to Bethesda, MD will be considered
for Remote positions.
Marriott International is the world’s largest
hotel company, with more brands, more hotels and more opportunities
for associates to grow and succeed. Be where you can do your best work,
begin your purpose, belong to an amazing global team,
and become the best version of you.
We have an extraordinary portfolio of brands, with over 9,700 hotels and resorts under more than 30 preferred brands in the industry, covering 143 countries and regions, offering a richer selection for you to feel, experience, and explore the world.
