Club Level Concierge
Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Canada, Toronto
POSITION SUMMARY
Monitor club lounge for seating availability, service, safety, and wellbeing
of guests. Maintain cleanliness and condition of bar, bar unit, tables,
and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock
ice, glassware, and supplies. Anticipate and communicate replenishment needs
promptly.
Wash dishes and serving utensils as needed. Complete opening and closing duties.
Requisition all necessary supplies, transporting supplies from storeroom to bar
set-up area as required. Secure liquors, beers, wines, coolers, cabinets,
and storage areas. Document pertinent information in department logbook.
Forecast additional meal requirements and communicate special requests to
the kitchen.
Report accidents, injuries, and unsafe work
conditions to manager. Follow all company policies and procedures, ensure
uniform and personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company assets. Welcome
and acknowledge all guests according to company standards, anticipate
and address guests’ service needs, assist individuals with disabilities,
and thank guests with genuine appreciation. Speak with others using clear
and professional language, prepare and review written documents accurately
and completely, and answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others, and support team
to reach common goals.
Comply with quality assurance expectations and standards. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 25 pounds without
assistance; and stand, sit, or walk for an extended period of time or for
an entire work shift. Perform other reasonable job duties as requested
by Supervisors.
PREFERRED QUALIFICATIONS
Education: High
school diploma or G.E.D. equivalent.
Related Work Experience: No related
work experience.
Supervisory Experience: No supervisory experience
is required.
License or Certification: None
At Marriott International, we are dedicated to
being an equal opportunity employer, welcoming all and providing access
to opportunity. We actively foster an environment where the unique backgrounds
of our associates are valued and celebrated. Our greatest strength lies in
the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including
disability, veteran status, or other basis protected by applicable law.
Notification to Applicants: Delta Hotels
Toronto takes seriously its obligations under provincial human
rights and accessibility legislation (such as the Accessibility for Ontarians
with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova
Scotia Accessibility Act). We are happy to provide accommodations to job
applicants needing assistance. If you require an accommodation in relation
to this job posting, our online application or an interview, please call
905-366-5227 or email
target="_blank">CanadaApplicationAccommodation@marriott.com
and a member of our Human Resources team will respond to your request. Please
note that this phone number and email are only for those individuals who
would like to request an accessibility accommodation as part of the recruiting
process. This posting is for an existing
vacancy.
Delta Hotels provide a seamless travel
experience that has been thoughtfully designed with the essential needs of
the modern frequent traveler in mind. We flawlessly deliver the key essentials
guests need and we work hard to eliminate everything they don’t.
At Delta Hotels by Marriott, we are always warm, wise and in control so our
guests can focus on what’s most important. With a strong presence in Canada,
the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly
expanding across markets all around the world. If you enjoy delivering
purposeful service and focusing on the details that matter, we invite you
to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join
a portfolio of brands with Marriott International. Be where you can
do your best work, begin your purpose, belong to an amazing
global team, and become the best version of you.
