Club Lounge Ambassador (m/f/d)

At more than 100 award-winning
properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences
so exceptional that long after a guest stays with us, the experience stays
with them. As the premier worldwide provider of luxury experiences, we set
the standard for rare and special luxury services and seek for the best
hospitality professionals worldwide. We are convinced that the Ladies
and Gentlemen of The Ritz-Carlton are the most important resource in our service
commitment to our guests.

The Gold Standards
serve as the foundation of the Ritz-Carlton brand and motivate us to be better
every day. With this approach and the firm belief that our culture is
the driving force of success, The Ritz-Carlton has earned an international
reputation as a market leader in luxury hospitality. As part of our team,
you will get to know our Gold Standards, such as our Employee Promise, our
Credo, and our Service Values. We promise you that with us, you will have
the opportunity to be proud of your work and your fellow Ladies
and Gentlemen.

"We are Ladies and Gentlemen
serving Ladies and Gentlemen"

The team
of the The Ritz-Carlton, Vienna is looking for a Lady
or Gentlemen for the position:

Club Lounge
Ambassador

Together with your team,
redefine the understanding of luxury.

Key Responsibilities:

• Personal care of our demanding guests and top VIPs in our exclusive
  Club Lounge
• Check-in and Check-out


• Concierge activities such as booking theatre and event tickets as well
  as the sale of sightseeing tours
• Coordination of food
  and beverage service
• Complaint
  management

Your
Qualifications:

• Professional experience
  in the upscale hotel industry
• Previous Professional
  experience at the Reception or in Guest Relations


• Friendliness, flexibility, reliability and a high degree
  of responsibility
• Attention to detail


• Professional communication skills and appearance


• resilience, teamwork and flexibility
• Quality
  awareness
• A gift for paying attention to the smallest
  details
• excellent knowledge of German and English
  in spoken and written language is required, any further foreign language
  is advantageous
• knowledge on how to use the software OPERA
  and MS Office are advantageous

Our
Benefits:

• Become part of the Top
  1% of Hospitality Professionals: Stand out with your experience in
  a prestigious environment and among professionals


• Work in a 5-star environment: Enjoy working in
  a modern and luxurious workplace, equipped with high-quality
  amenities
• Excellent career opportunities
  worldwide: Benefit from great career prospects in 5-star hotels around
  the world
• Regular training & development
  opportunities: Take advantage of our ongoing training and in-depth
  development opportunities for professional and personal growth


• Motivated and supportive team: Work in a dedicated,
  friendly team that collaborates on achieving success


• Unique employee benefits: Enjoy numerous global perks
  such as hotel stays, Food & Beverage discounts, retail discounts, free
  uniform cleaning and meals, wellbeing and recognition programs, and many more
  benefits
• Competitive compensation:
  Receive an attractive salary, along with a guaranteed annual pay increase based
  on your performance

The statutory gross minimum
remuneration for this position, based on full-time employment, is € 2.263,00 per
month.

A higher salary may be offered, depending on your qualifications
and experience.

Our motivated and supportive team will
be happy to onboard you and give you a warm welcome with a two-day Onboarding
from the very beginning.

Have we sparked
your interest?

Then apply today via
email: rel="nofollow"
target="_blank">bewerbung.vienna@ritzcarlton.com

Please be advised that a valid
working permission for Austria is required for
this position.

Marriott International
is an equal opportunity employer. We believe in hiring a diverse workforce
and sustaining an inclusive, people-first culture. We are committed
to non-discrimination on any protected basis, such as disability and veteran
status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide,
The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional
that long after a guest stays with us, the experience stays with
them. Attracting the world’s top hospitality professionals who curate lifelong
memories, we believe that everyone succeeds when they are empowered to
be creative, thoughtful and compassionate.