Cluster Hotel Sales Manager - OEM

Tallahassee Downtown Market: Hampton Inn & Suites,
Aloft Marriot, Hyatt House

What Makes a Hotel Sales Manager - OEM
within a McKibbon Cluster Market?

As a key member of a cluster
hotel team, the Sales Manager has influence and accountability for the revenue
generation of the properties assigned. Reporting to the General Manager
or Market Director of Sales, the Sales Manager will be responsible
for maintaining the highest level of competencies to help the properties achieve
their business goals while embracing the McKibbon Guiding Principles.
This position is an overtime eligible manager (OEM), overtime
does apply and is calculated accordingly.

A Day in
the Life:

• A sales manager will be responsible for sales
  and revenue generation for the properties assigned.

• Segments
  will vary based on size and experience of sales team and hotel
  needs.

• You will be responsible for maintaining compliance
  and remaining up to date on new sales initiatives for the brands
  and company.

• Sales Manager will be actively involved in the STAR
  report critique and entering results in the month end
  report.

• Implement and train on all McKibbon procedures
  that relate to sales, including systems and processes as directed
  by supervisor.

• You will maintain positive relationships with
  the management company, property owners, and clients.

• You
  will support guest experience and satisfaction in all
  operations.

• Sales Manager will act as the face of the properties
  by being actively involved in the local community.

• Check emails
  and voicemails daily with appropriate prompt response.

• Review
  McKibbon Hospitality’s daily report.

• Participate in Daily Sales
  Stand-Up.

• Review daily Delphi calendar (account, group,
  and function traces).

• Review Delphi trace manager for past-due
  traces.

• Enter all sales activities into Delphi (traces, QIC, lost
  business).

• Review assigned hotel(s) in-house guest ledger/arrival
  list.

• Research and prospect leads
  assigned.

• Prospect to set appointments/joint
  appointments/tours.

• Proactively work on and update target
  accounts.

• Greet all assigned in-house
  meetings.

• Set-up/maintain group block on group/function
  schedules.

• Review budget and P/L with general
  manager.

• Provide knowledgeable input to operations team to assist
  in the creation of the

• Budget Workbook.

• Express
  interest in participating in new hotel and/or acquisition sales blitzes
  with corporate sales team as requested.

• Discuss interest
  in becoming a trainer for position focused training.

• Attend sales
  training as recommended by your general manager or Director
  of Sales.

• Possess strong listening skills with the ability
  to comprehend and address concerns and issues raised by workers, clients,
  and guests.

• Must be attentive, friendly, helpful, and courteous
  to clients, guests,
  and associates.

Requirements

• Associates/bachelor’s
  degree preferred.

• 1-year minimum experience in hotel sales
  preferred.

• Preferred experience with major brands such
  as Marriott, Hilton or Hyatt.

• A proven track record of meeting
  sales goals.

• Ability to actively support operational
  teams.

• Implement and maintain all sales
  documentation.

• The ability to make revenue management decisions
  to effectively grow market share.

• The ability to produce
  proactive sales strategies through direct sales calls, prospecting for new
  clients, and client visits.

• Computer Skills: Word, Excel,
  PowerPoint

• Experience with Delphi Standard or Delphi FDC (highly
  desired).

• Must be able to work independently and simultaneously
  manage multiple tasks.

• Strong organization and presentation
  skills.

• Ability to effectively interact with people of diverse
  socioeconomic cultural and ethnic backgrounds while solving complex problems
  and creating a productive sales environment.

• Ability to ensure
  that hotel policies, procedures and brand standards
  are followed.

• Maintain a high level of professionalism, trust
  and responsibility.

• Demonstrates exceptional attention to detail,
  ensuring accuracy and timeliness in all communications
  and documentation.

• Must excel in high-pressure, fast-paced
  environments.

• Embrace McKibbon’s Guiding Principles: Think
  Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make
  a Lasting Impression.

Perks & Benefits Beyond
the Basics:

We know that hospitality starts from within,
and that’s why we value the employee experience as much as we value our guests’
experience. From our competitive benefits package to our fun-loving spirit,
we strive to create an environment that’s equal parts work and play. Our people
will always be our first investment. We offer benefits and perks based on full
or part time employment:

Benefits: Full Time Associates:

• Comprehensive benefits package including medical, dental,
  and vision

• Life insurance

• Pet
  Insurance

• Short and long-term disability

• Paid
  time off and holidays

• Tuition assistance

Financial & Occupational Wellness: All Associates

• Competitive Compensation with incentives (incentives vary
  by position)

• 401K Savings Plan, 50% matching up to 10%
  of compensation

• Associate referral program

• Brand
  and company training classes, workshops and conferences for career growth
  and development (varies by position)

Personal
Wellness: All Associates

• Fundraising matching funds program
  

• Team volunteer opportunities

• 24/7 chaplain
  services

• Exclusive hotel rate discounts
  

Any state specific holiday, vacation or benefit
requirements will apply.

All employment decisions are made
on a non-discriminatory basis without regard to sex, race, color, age,
disability, pregnancy or maternity, sexual orientation, gender identity,
citizenship status, military status, or any other protected characteristic
in accordance with applicable federal, state, and local
laws.