POSITION SUMMARY
- Assist in the management of rooms inventory to maximize cluster
rooms revenue, as well as maintain accuracy of information and enhance
automation efforts in reservation system. - Assist in the preparation
of competitive analysis and other supporting documents for presentation
at market sales strategy meetings. - Assist in managing room
authorizations, rates, and restrictions, including communicating rate
restrictions and strategy to properties. - Perform all Revenue Management
month end reporting and auditing and provide forward looking information for
the purposes of forecasting, targeting need areas and balancing financial
expectations. - Accurately generate, process and update all property
and market Revenue Management reports and serve as primary source for majority
of reporting and analytical needs of the Revenue Management team.
- Assist with system maintenance including but not limited to, inputting rate
hurdles, monitoring forecasted demand, updating group forecasting and running
daily system checks. - Assist with training of new associates
as necessary on revenue management tools. - Assist in the implementation
of hotel sales strategies in the reservation and inventory systems.
- Follow all company policies and procedures; ensure uniform and personal
appearances are clean and professional; maintain confidentiality of proprietary
information; protect company assets. - Welcome and acknowledge all guests
according to company standards; anticipate and address guests’ service needs;
thank guests with genuine appreciation. - Speak with others using clear
and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; listen
and respond appropriately to the concerns of other employees. - Comply
with quality assurance expectations and standards. Read and visually verify
information in a variety of formats; move, lift, carry, push, pull, and place
objects weighing less than or equal to 15 pounds without assistance; stand, sit,
or walk for an extended period of time. - Perform other reasonable job
duties as requested.
What we ask
of you
- A genuinely warm & welcoming demeanor
- Personable communication skills
- Energising motivation - its
infectious - no job is too big or too small - A passion for the industry,
a want to be the best in service - Experience within a similar role
preferred however not necessary
Perks, Rewards,
Motivations
- Team-spirited co-workers
- Encouraging
leadership - Discounted room rates on hotels worldwide
- Discount
on food and beverages at participating Marriott International hotels
worldwide - Recognition programs to keep you motivated
- Wellbeing
& mindfulness programs to ensure you stay healthy
PREFERRED QUALIFICATIONS
Education: High School diploma or G.E.D.
equivalent.
Related Work Experience: At least 1 year related work
experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International,
we are dedicated to being an equal opportunity employer, welcoming all
and providing access to opportunity. We actively foster an environment where
the unique backgrounds of our associates are valued and celebrated. Our greatest
strength lies in the rich blend of culture, talent, and experiences of our
associates. We are committed to non-discrimination on any protected basis,
including disability, veteran status, or other basis protected by applicable
law.
Marriott Hotels strive to elevate the art
of hospitality, innovating at every opportunity while keeping the comfort of
the oh-so-familiar all around the globe.
As a host with Marriott Hotels, you will help keep the promise of “Wonderful
Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking
service that upholds and builds upon this living legacy. With the name that’s
synonymous with hospitality the world over, we are proud to welcome you
to explore a career with Marriott Hotels. In joining Marriott Hotels, you join
a portfolio of brands with Marriott International. Be where you can
do your best work, begin your purpose, belong to an amazing global
team, and become the best version of you.
JW Marriott
is part of Marriott International's luxury portfolio and consists of more than
100 beautiful properties in gateway cities and distinctive resort locations
around the world. JW believes our associates come first.
Because if you’re happy, our guests will be happy. JW Marriott associates
are confident, innovative, genuine, intuitive, and carry on the legacy of
the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer
a work experience unlike any other, where you’ll be part of a community
and enjoy true camaraderie with a diverse group of co-workers. JW creates
opportunities for training, development, recognition and most importantly,
a place where you can pursue your passions in a luxury environment with a focus
on holistic well-being. Treating guests exceptionally starts with the way
we take care of our associates.
That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands
with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team,
and become the best version of you.
