POSITION SUMMARY
Assist in the management of rooms inventory to maximize cluster rooms
revenue, as well as maintain accuracy of information and enhance automation
efforts in reservation system. Assist in the preparation of competitive analysis
and other supporting documents for presentation at market sales strategy
meetings. Assist in managing room authorizations, rates, and restrictions,
including communicating rate restrictions and strategy to properties. Perform
all Revenue Management month end reporting and auditing and provide forward
looking information for the purposes of forecasting, targeting need areas
and balancing financial expectations. Accurately generate, process and update
all property and market Revenue Management reports and serve as primary source
for majority of reporting and analytical needs of the Revenue Management team.
Assist with system maintenance including but not limited to, inputting rate
hurdles, monitoring forecasted demand, updating group forecasting and running
daily system checks. Assist with training of new associates as necessary
on revenue management tools. Assist in the implementation of hotel sales
strategies in the reservation and inventory systems.
Follow all
company policies and procedures; ensure uniform and personal appearances
are clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; thank guests
with genuine appreciation. Speak with others using clear and professional
language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; listen
and respond appropriately to the concerns of other employees. Comply
with quality assurance expectations and standards. Read and visually verify
information in a variety of formats; move, lift, carry, push, pull, and place
objects weighing less than or equal to 15 pounds without assistance; stand, sit,
or walk for an extended period of time. Perform other reasonable job duties
as requested.
PREFERRED QUALIFICATIONS
Education: High
School diploma or G.E.D. equivalent.
Related Work Experience: At least 1
year related work experience.
Supervisory Experience: No supervisory
experience.
License or Certification: None
At Marriott International, we are dedicated to
being an equal opportunity employer, welcoming all and providing access
to opportunity. We actively foster an environment where the unique backgrounds
of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences
of our associates. We are committed to non-discrimination on any protected
basis, including disability, veteran status, or other basis protected
by applicable law.
Combining timeless glamour with
a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering
exquisite experiences at more than 50 luxury hotels and resorts in the best
addresses around the world. Beginning with the debut of The St. Regis hotel
in New York by John Jacob Astor IV at the dawn of the twentieth century,
the brand has remained committed to an uncompromising level of bespoke
and anticipatory service for all of its guests, delivered flawlessly by a team
of gracious hosts that combine classic sophistication and modern sensibility,
as well as our signature Butler Service. We invite you to explore careers at St.
Regis. In joining St. Regis, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.