Command Center (Telephone Operator)-The Westin Tokyo
Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Japan, Tokyo
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in
and check-out.
Instead, we want to build and experience that is memorable and unique. Our Guest
Experience Experts take the initiative to deliver a wide range of services
that guide guests through their entire stay. They are empowered to move about
their space and do what needs to be done. Whether processing operational needs,
addressing guest requests, completing reports, or sharing the highlights of
the local area, the Guest Experience Expert makes transactions feel like part
of the experience.
No matter what position you are in, there
are a few things that are critical to success – creating a safe work place,
following company policies and procedures, maintaining confidentiality,
protecting company assets, upholding quality standards, and ensuring your
uniform, personal appearance, and communications are professional. Guest
Experience Experts will be on their feet and moving around (stand, sit, or walk
for an extended time) and taking a hands-on approach to work (move, lift, carry,
push, pull, and place objects weighing less than or equal to 10 pounds without
assistance).
Doing all these things well (and other reasonable job duties as requested)
is critical for Guest Experience Experts – to get it right for our guests
and our business each and every time.
PREFERRED
QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory
Experience: No supervisory experience.
License or Certification: None
At Marriott International, we
are dedicated to being an equal opportunity employer, welcoming all
and providing access to opportunity. We actively foster an environment where
the unique backgrounds of our associates are valued and celebrated. Our greatest
strength lies in the rich blend of culture, talent, and experiences of our
associates. We are committed to non-discrimination on any protected basis,
including disability, veteran status, or other basis protected by applicable
law.
At Westin, we are committed to empowering guests
to regain control and enhance their well-being when they need it most while
traveling, ensuring they can be the best version of themselves. To achieve
the brand mission of becoming the preeminent wellness brand in hospitality,
we need passionate and engaged associates to bring the brand’s unique
programming to life.
We want our associates to embrace their own well-being practices both on and off
property. You are the ideal Westin candidate if you are passionate; you
are active and take pride in how you maintain your well-being; you
are optimistic; you are adventurous. Be where you can do your best work,
begin your purpose, belong to an amazing globalteam,
and become the best version of you.
