Complex Director of Sales & Marketing

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
United States, Scottsdale
Job Description

Description

Crescent Hotels & Resorts
invites you to embark on an exciting journey as the Complex Director of Sales &
Marketing for the spectacular Remi Hotel, a new build Autograph Collection &
the Aloft Scottsdale.

The Remi hotel is nestled in the pulsating heart
of downtown Scottsdale's Entertainment District, this 161-room gem combines
classic western elements with bold, modern motifs, redefining the desert
aesthetic and attitude. It’s five food and beverage outlets range from a 1940’s
inspired café on the ground level to a seductive Miami-style rooftop pool deck
and bar reflective of the orange groves of Morocco.

The Aloft Scottsdale
is a modern hotel located in the heart of Scottsdale, Arizona, offering 126
guest rooms, including 9 suites. The hotel features contemporary design elements
and is situated just 10 miles from Phoenix Sky Harbor International
Airport.

At Crescent Hotels & Resorts, we are a team of hospitality
professionals that are deeply connected to & proud of the exceptional
experiences we provide for our guests. More than that, we know our Associates
are the shining stars of what we do!

We understand what it takes to be
a part of something great. We will encourage you to bring your true self to work
every day, we will celebrate you and we will cheer you on as you shine bright
in your career journey.

Whether it be our health & wellness programs, best in class learning
and development or our travel discounts that ‘feed your inner explorer’, we work
hard to create and deliver on what YOU need. We are ready for you to start your
journey with us where You Belong. We Care. Shine Bright.

We
are committed to providing you with:

  • Highly competitive
    annual salary based on experience
  • Operational incentive plan
    eligibility
  • Comprehensive benefits for eligible associates and family
    members
  • 401(k) program with company match
  • Travel discounts
    at Crescent-managed properties throughout North America
  • Career growth
    opportunities with a leading hospitality management
    company

ESSENTIAL JOB FUNCTIONS:

  • Direct
    the solicitation efforts of the sales staff through effective oral and written
    communication while overseeing rate, date and space commitments for group room
    sales within the hotel.
  • Interview, hire, train, conduct performance
    evaluations, resolve problems, provide open communication and disciplinary
    actions and/or termination of the sales staff when appropriate.
  • Ensure
    training programs are conducted regularly and Crescent standards of performance
    are met. Give guidance and counsel staff toward improvement.
  • Provide day
    to day leadership to sales associates to achieve property sales objectives
    with overall responsibility for achieving booking goals and property
    revenues.
  • Compile and/or direct the preparation of reports pertaining
    to the operation of the Sales Department to include, but not limited to
    the annual and monthly Forecast, Marketing Budget, Lead Management System,
    Booking Reports, STAR reports and Sales Meeting minutes.
  • Coordinate
    ongoing research of the travel industry to identify market trends and related
    information for development of innovative marketing strategies.

    Make reasonable recommendations to improve revenue potential from various
    markets and demand segments.
  • Develop and conduct persuasive verbal sales
    presentations to prospective clients. Internally promote Crescent
    programs.
  • Meet with and entertain clients, some of which will require
    travel.
  • Communicate both verbally and in writing to provide clear
    directions to the staff.
  • Strategic preparation of computerized annual
    Sales & Marketing Plan and execute plans as outlined, critically examining
    and adjusting as deemed necessary by changing market conditions.
  • Source,
    cultivate and manage Business Transient accounts (corporate and local
    negotiated), ensuring strong relationships with key clients and solid production
    from each account.
  • Manage the sales RFP process.
  • Ensure
    the property is positioned as a market leader within the competitive
    set.
  • Successful completion of all Marriott required Sales and Marketing
    opening tasks, by the predetermined deadlines.
  • Implement service
    strategy and applicable brand initiatives in all aspects of the sales process
    and focus on building long-term, value-based customer relationships that enable
    achievement of the hotel’s’ sales objectives.
  • Manage the marketing
    budget to enable development of property specific campaigns, promotions
    and collateral to drive revenue and meet property objectives. Interface
    with regional marketing communications for regional and national promotions pull
    through.
  • Develop, execute and oversee the property social media
    strategy.
  • Work closely with property revenue management leader
    and corporate revenue management team to ensure strategic alignment.
  • Develop and implement property–wide strategies that deliver products
    and services to meet or exceed the needs and expectations of the hotels target
    customer profile and property associates and provides a return on investment
    to the owner.
REQUIRED
SKILLS/ABILITIES:
  • A minimum of 2 years’ experience as
    a Director of Sales & Marketing in a luxury lifestyle hotel
    is required.
  • A minimum of 3 years’ experience in
    a luxury full-service Marriott hotel is required.
  • 3-5
    years’ prior experience in the Scottsdale, AZ market is HIGHLY
    preferred.
  • Ability to travel as needed
    is required.
  • Must exhibit:
    • Strong
      interpersonal communication skills, both verbal and written.
    • Excellent
      time management and problem

Equal Opportunity
Employer/Protected Veterans/Individuals with Disabilities

This employer
is required to notify all applicants of their rights pursuant to federal
employment laws. For further information, please review the href="https://www.eeoc.gov/poster">Know Your Rights notice from
the Department of Labor.

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are outside of Marriott International, Inc. and its subsidiaries (“Marriott”).
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