At The Ritz-Carlton, our Ladies and Gentlemen
are the heart of our service commitment. As a Porter &
Valet, you will play a vital role in not just meeting but exceeding our
guests’ expectations. You will embody the legendary service that establishes
us as a leading luxury brand. A career with us offers a foundation of honesty,
respect, and exceptional growth opportunities.
Please Note
that this role requires working rights in Australia to
be considered.
Position
Summary:
- Create unforgettable experiences for guests
from arrival to departure with exceptional service. - Securely Park guest
vehicles, deliver bags, and manage amenities according to hotel policies.
- Assist the Front Office team with general operational tasks to ensure
a seamless guest experience. - Welcome guests to their rooms, explaining
all features and hotel offerings. - Be knowledgeable about the hotel
and the surrounding area, providing expert recommendations to exceed guest
expectations. - Strengthen relationships with both existing and new
guests, delivering our legendary service and facilitating future bookings.
- Advise on local Melbourne activities, tag and deliver luggage to guest
rooms, handle mail and parcels for guests and the hotel.
About You:
- Hold a current and valid driver’s
license with the ability to operate both manual and automatic vehicles.
- Have experience in a similar role, preferably within a luxury
environment. - Must have working rights in Australia to be considered
for the role - Passionate about advancing your career within a dynamic
team environment. - Thrive in a fast-paced setting with a proactive,
driven attitude. - Possess smart solutions and a positive, can-do
attitude.
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including
all properties within the Marriott International group) for you, your family
and friends - Be part of Life with the Works program where you can enjoy
flexible working hours & locations, time off to pursue your passion through
sabbatical leave, and paid leave during your birthday month - Grow,
develop, and progress with internationally recognised training programs,
unlimited strategic development and exciting career opportunities within
the Marriott International group - Genuine care for associates’ physical,
emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working
with your friend - Work for the Largest Hotel Network in the World
which values equality, diversity and inclusiveness
The Ritz-Carlton Hotel is part of Marriott International's
Luxury portfolio, which has committed to putting people first for 90+ years.
Apply now!
At Marriott International, we
are dedicated to being an equal opportunity employer, welcoming all
and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates. We are committed
to non-discrimination on any protected basis, including disability, veteran
status, or other basis protected by applicable law.
At more
than 100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. Attracting the world’s top hospitality
professionals who curate lifelong memories, we believe that everyone succeeds
when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service
the world over and pride ourselves on delivering excellence in the care
and comfort of our guests.
Your role will be to ensure that
the “Gold Standards” of The Ritz-Carlton are delivered graciously
and thoughtfully every day. The Gold Standards are the foundation of
The Ritz-Carlton and are what guides us each day to be better than the next.
It is this foundation and our belief that our culture drives success by
which The Ritz Carlton has earned the reputation as a global brand leader
in luxury hospitality.
As part of our team, you will learn and exemplify the Gold Standards, such
as our Employee Promise, Credo and our Service Values. And our promise to you
is that we offer the chance to be proud of the work you do and who you work
with.
In joining The Ritz-Carlton, you join a portfolio
of brands with Marriott International. Be where you can do your best
work, begin your purpose, belong to an amazing global team,
and become the best version of you.
