Convention Services Manager

Description

We are looking for our next
great team member to join us as a Convention Services Manager
in our Sales department. We are committed to providing you
with:

• Highly competitive wages
• An exceptional benefit plan
  for eligible associates & your family members
• 401K matching program
  for eligible associates
• Flexible scheduling to allow you to focus
  on what is important to you
• Discounts with our Crescent managed
  properties in North America for you & your family members
• Additional
  hotel discounts with Marriott International brand hotels
• Free Parking
  
• Free Meal during your shift
• Quarterly employee appreciation
  events to celebrate all your hard work!

Marriott Syracuse Downtown
seeks Convention Services Manager to assist in the overall efficient operation
of the Convention Services Department. Responsible for the efficient
and professional coordination of any assigned convention or meeting
group.

Here is what you will be doing each day as a Convention
Services Manager:

• Plan and conduct pre- and post-convention
  meetings with clients and respective departments.
• Document tracking
  of group activity. Access and input data into a computer system to generate
  account history reports.
• Communicate with sales, front office
  and reservations in order to coordinate and monitor guest room blocks
  and special reservation needs. Assign banquet/meeting rooms set up based
  on needs of clients, e.g., classroom, rounds.
  
  Review banquet associates’ work to ensure accuracy. Monitor in house group
  activity providing assistance as needed such as organizing exhibit set
  up.
• Establish rapport with and entertain meeting planners while
  promoting hotel facilities and services. Conduct walking site inspections
  throughout property.

Does this sound like
you?

You possess a self-starting personality with an even
disposition and can maintain a professional appearance and manner at all times.
You can communicate well with guests and are willing to “pitch-in” and help co-
workers with their job duties and be a team player. You have knowledge
of lighting and sound equipment and usage.

You are able to effectively deal with internal and external customers, some
of whom will require high levels of patience, tact and diplomacy to defuse
anger, collect accurate information and resolve conflicts. You understand &
believe that every Crescent associate is a guest relations ambassador, every
working minute of every day.

• Convention Service Managers must have
  a flexible schedule and should be able to work a 47.5-hour
  workweek.
• This position is also bonus eligible.
• Starting rate
  of pay $25/hour but is negotiable based on experience

At Crescent
Hotels & Resorts we strive to create a great place to work where associates
at all levels of our organization are respected for their differences, just like
the guests and owners we serve. That’s why we are dedicated to creating
an environment that facilitates open and honest conversations about race,
equity, diversity, and inclusion. By examining our own beliefs and behaviors,
we can create change through training, recruiting, and promoting diverse talent
to strengthen our culture.

Qualifications

Experience working
in the hospitality/events planning industry in sales and/or
marketing.

Experience

• Required

  1 years:
  

  Experience working in the hospitality/events planning industry in sales
  and/or marketing.

Equal Opportunity Employer/Protected
Veterans/Individuals with Disabilities

This employer is required
to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the href="https://www.eeoc.gov/poster">Know Your Rights notice from
the Department of Labor.

All positions listed on this page
are outside of Marriott International, Inc. and its subsidiaries (“Marriott”).

These businesses are separate companies and separate employers from Marriott.
They control their own employment policies and practices, including hiring. If
you accept a position with one of these businesses, you will not be employed
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