Convention Services Manager

Description

The Marriott Hutchinson Island
Resort, Golf & Beach Villas is seeking an outstanding Convention
Services Managerto help manage, coordinate, and execute all
details and aspects of the events and groups turned over by the Sales Department
and assigned to the CSM. The CSM will be required effectively and efficiently

convey all necessary information for each group and event in order to ensure
the customer satisfaction.

Responsibilities Include but are not limited
to :

* Providing the highest levels of customer service to internal partners
and external clients at all times.

* Deliver a successful experience
for the planner and attendees with the goal of garnering both repeat
and referral business.

* Respond in a quick, timely, and professional
manner to all internal partners and external customers, and deliver clear

and concise communiqué that is representative of Concord Hospitality via
all avenues of communication.

* Demonstrate excellent time management,
self-motivation, and organizationally savvy with a keen focus
on details.

* Prepare and participate in all necessary internal meetings,
conference calls, reporting, planning, and other

communications required
for this position.

* Prepare for and participate in client site visits,
tasting panels, pre- and

post-cons planning meetings, networking,
and other customer-centric meetings.

* Effectively and efficiently monitor
and manage all aspects of the pre-event, event, and post-event details: Track,

detail, and communicate the particulars of each assigned event and group
-- including but not limited to -- room

blocks, meeting space, special
concessions, group history and other reports, cut-off and other key dates,
contract

clauses, group resumes, event orders and BEO’s, billing details,
and other integral aspects of groups and events.

* Work with internal
and external partners to accurately forecast group rooms and F & B revenues,
as well as

understand the conditions and strategies that will maximize
released space and rooms and impact hotel revenues.

* Gain knowledge
of hotel’s food and beverage products, pricing and presentation, and learn about
the hotel’s function

space, audio visual, and any other details related
to event success.

* Learn and use digital sales systems (i.e. Delphi,
CI/TY, PMS, etc.) and understand the hotel’s revenue strategies (i.e.

product pricing, budgeted goals, etc.). Implement these tools
and resources in order to accomplish individual and team

goals
and efficiently complete job duties.

*Due to the nature of groups
and events, be willing and able to attend customer functions as needed. The CSM
may be

required to work varying schedules and at varying locations
required by needs of the business.

Most tasks performed by the CSM
are conducted independently and with minimal direct supervision, or in a team

environment with the employee acting as a team leader.

Endeavor to work in a unified and collaborative way -- one

that fosters
teamwork -- and adopt an entrepreneurial spirit that enables one to make
the best possible decisions for

hotel and achieve the team’s overall
goals.

Benefits

We offer competitive wages. Full-time
associates are eligible to participate in a comprehensive benefit package,
which includes medical/dental/vision plans, life insurance, ST/LT disability
options, 401K options, tuition assistance, discounted room rates at Concord
managed hotels, plus training & development and career advancement
opportunities.

Why Concord?

Our culture is based on our
five Cornerstones and they are what we consider our foundation: Quality,
Integrity, Community, Profitability, and Fun. It’s important to us
to provide a great work environment for our associates and we strive to hire
the BEST associates in the market. At Concord, you can enjoy a culture where
you are valued, and our Associate First policy is a way of life. Utilize your
hospitality talents with a Company that cares about you and your development.
We do many fun things on property to stay engaged with our associates and show
you we care about you.

If you are seeking a position where you can grow
and be a part of a fun team, this job may be your answer.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free
workplace.

Equal Opportunity Employer

This employer is required
to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the href="https://www.eeoc.gov/poster">Know Your Rights notice from
the Department of Labor.

All positions listed on this page
are outside of Marriott International, Inc. and its subsidiaries (“Marriott”).
These businesses are separate companies and separate employers from Marriott.
They control their own employment policies and practices, including hiring.

If you accept a position with one of these businesses, you will not be employed
by Marriott. These links are provided for informational purposes only. Marriott
does not endorse or recommend employers and sharing a posting is not
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