Coord-Housekeeping

POSITION
SUMMARY

Run sold room reports, verify
room status, determine discrepant rooms, prioritize room cleaning, and update
status of departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of Housekeeping,
Engineering, Front Office, and Laundry. Document and resolve issues
with discrepant rooms with the Front Desk. Prepare and distribute room
assignments to Housekeeping staff.

Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant
dirty rooms are cleaned by the necessary time and assign rush rooms and rooms
previously on the ‘Do Not Disturb' list. Complete required Housekeeping
paperwork.

Follow all company and safety and security policies
and procedures; report any maintenance problems, safety hazards, accidents,
or injuries; complete safety training and certifications. Ensure uniform
and personal appearance are clean and professional; maintain confidentiality
of proprietary information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address guests’ service
needs; thank guests with genuine appreciation.

Ensure adherence to quality expectations and standards. Develop and maintain
positive working relationships with others; support team to reach common goals;
listen and respond appropriately to the concerns of other employees. Speak
with others using clear and professional language; prepare and review written
documents accurately and completely. Enter and locate work-related information
using computers. Stand, sit, or walk for an extended period of time.

Move, lift, carry, push, pull, and place objects weighing less than or equal
to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work
Experience: At least 1 year of related work experience.

Supervisory
Experience: No supervisory experience.

License or Certification: None