POSITION SUMMARY
Assist management in reviewing existing and evolving operating/financial
issues. Check figures, postings, and documents for accuracy. Organize, secure,
and maintain all files, records, cash and cash equivalents. Record, store,
access, and/or analyze computerized financial information. Classify, code,
and summarize numerical and financial data to compile and keep financial
records, using journals, ledgers, and/or computers.
Prepare, maintain, audit, and distribute statistical, financial, accounting,
auditing, or payroll reports and tables. Prepare, review, reconcile, and issue
bills, invoices, and account statements. Review, reconcile, and/or process
credit card vouchers, advance deposits, overpayment, cancelled reservations, tax
exemptions, and voucher (e.g., Marriott Rewards and gift certificates) invoices.
Respond to and/or resolve questions or disputes from Marriott's Shared Service
Center/guest, credit card companies, and banks. Conduct credit checks
as directed.
Follow-up and resolve past due accounts. Set up, maintain, and manage
collections of check guarantee service accounts.
Assist
management in training, evaluating, counseling, and motivating employees; serve
as a role model and first point of contact of the Guarantee of Fair
Treatment/Open Door Policy process. Follow all company policies and procedures;
maintain confidentiality of proprietary information; protect company assets.
Anticipate and address guests’ service needs. Speak with others using clear
and professional language; prepare and review written documents accurately
and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others. Ensure
adherence to quality expectations and standards. Read and visually verify
information; stand, sit, or walk for an extended period of time. Move, lift,
carry, push, pull, and place objects weighing less than or equal to 10 pounds
without assistance. Perform other reasonable job duties as requested
by Supervisors.
PREFERRED QUALIFICATIONS
Education: High
school diploma or G.E.D. equivalent.
Related Work Experience: At least 2
years of related work experience.
Supervisory Experience: At least 1 year
of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated
to being an equal opportunity employer, welcoming all and providing access
to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates. We are committed
to non-discrimination on any protected basis, including disability, veteran
status, or other basis protected by applicable law.
At more
than 100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. Attracting the world’s top hospitality
professionals who curate lifelong memories, we believe that everyone succeeds
when they are empowered to be creative, thoughtful and compassionate.