The Tasman, a Luxury Collection Hotel, Hobart
is located just steps from Hobart’s waterfront and the city’s top restaurants
and attractions. The Tasman is a unique combination of Modern Contemporary, Art
Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms
and suites with carefully restored features and adorned with exclusive art
pieces from local artists, The Tasman reflects the true spirit of
the destination.
The Opportunity
We are seeking
vibrant and committed hospitality professionals to join our Deco Lounge team.
As a Food & Beverage Expert, you will play a key role in delivering warm,
personalised service across breakfast, all-day lounge dining, and beverage
experiences. You will be responsible for hosting and engaging with guests,
taking food and beverage orders, delivering service with confidence and care,
and sharing your knowledge of our menu offerings to create memorable guest
experiences.
You will also support the opening and closing of the outlet and ensure accurate
billing to conclude each service seamlessly.
Key Accountabilities
- Deliver seamless, personalised guest experiences across Front Desk
and Service Experience functions - Manage guest arrivals and departures,
including check-ins, check-outs, room allocations, and billing - Handle
guest enquiries via phone with professionalism, warmth, and efficiency
- Take reservations when required, ensuring accuracy and a personalised
approach - Coordinate guest requests and liaise with internal
departments to ensure an effortless stay - Anticipate guest needs,
confidently upsell rooms and hotel experiences, and maximise revenue
opportunities - Resolve guest concerns with discretion, empathy, and
a solutions-focused approach - Bring the story of the hotel and Hobart
to life through engaging, thoughtful guest interactions - Maintain
accuracy in administrative tasks, including payments and room key management
- Uphold the highest standards of service excellence in every
interaction
Profile
- Minimum 2 years’
experience in a similar Food & Beverage role within a hospitality
environment - Genuine interest in and knowledge of coffee,
tea, cocktails, wine, and food - Experience in sequence
of service and premium dining or lounge service delivery
- Experience using POS ordering systems
- Passion
for creating engaging guest experiences through product knowledge
and personalised service - Strong work ethic with
a commitment to exceptional guest service - Excellent
communication skills with strong attention to detail
- Valid Responsible Service of Alcohol (RSA) Certificate
- Full working rights in Australia
- Availability
to work a rotating roster across early mornings, days, evenings, weekends,
and public holidays
Rewards for work, benefits for your
lifestyle
- Join a supportive, progressive, and highly experienced
team - Be part of something truly unique within The Tasman experience
- Access generous benefits and discounts for yourself, family,
and friends across over 10000+ Marriott properties worldwide - Extensive
career development, learning, and growth opportunities - Wellbeing
programs and initiatives designed to support you personally and professionally
- Enjoy a relaxed lifestyle with easy access to world-class events
and experiences across Tasmania
style="margin-left:18pt">Marriott International is an equal opportunity
employer. We believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any protected
basis, such as disability and veteran status, or any other basis covered under
applicable law.
The Luxury Collection Hotels & Resorts,
with over 120 properties in more than 35 countries, offers the promise
of authentic experiences that evoke lasting, treasured memories. Our more than
100 years of experience, beginning in 1906 under the Italian CIGA brand –
a collection of Europe's most celebrated and iconic properties – serves as
a solid foundation as we continuously evolve to exceed the desires of the luxury
traveler.
From legendary palaces and remote retreats to timeless
modern classics, each luxury hotel and resort is a unique and cherished
expression of its locale – a portal to the destination’s cultural charms
and treasures. If you are someone with an appreciation for evocative
storytelling, a keen interest and passion for this destination's heritage, and
a desire to deliver genuine, personalized, and anticipatory hospitality, then
we invite you on our journey.
In joining The Luxury Collection, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.
