POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests
will enjoy until they ask for their bill.
Instead, we want to build an experience that is memorable and unique – with food
and drinks on the side. Our Guest Service Support Experts take the initiative
and deliver a wide range of services to make sure food and beverage operations
run smoothly. Whether setting tables, assisting the kitchen, or cleaning work
areas and replenishing supplies, the Guest Service Support Expert provides
the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical
to success – creating a safe workplace, following company policies
and procedures, upholding quality standards, and ensuring your uniform, personal
appearance, and communications are professional. Guest Service Support Experts
will be on their feet and moving around (stand, sit, or walk for an extended
time; moving over sloping, uneven, or slippery surfaces), managing the menu
(read and visually verify information), and taking a hands-on approach to work
(move, lift, carry, push, pull, and place objects weighing less than or equal
to 25 pounds without assistance and 50 pounds with assistance; reach overhead
and below the knees, including bending, twisting, pulling, and stooping). Doing
all these things well (and other reasonable job duties as requested) is critical
for Guest Service Support Experts – to get it right for our guests and our
business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work
Experience: No related work experience.
Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License
or Certification: None
At
Element, we believe that travelers deserve more than a place to stay. They need
a place to thrive, where they can start every day feeling fresh, focused,
and alive.
Whether they’re stopping by for a few days or settling in for a few weeks, time
away from home shouldn’t mean time away from life. Our travelers recognize
and appreciate our approachable, multidimensional staff, who are energized
by helping guests find their balance at Element. We help our guests live life
away as they do at home, no matter how long they stay, with an eco-minded
philosophy and a passion for well-being. If you’re an active optimist
who doesn’t second guess connecting with like-minded guests and creating a warm,
comforting space for yourself and those around you, we invite you to explore
career opportunities with Element. In joining Element, you join a portfolio
of brands with Marriott International. Be where you can do your best
work, begin your purpose, belong to an amazing global team,
and become the best version of you.