POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests
will enjoy until they ask for their bill.
Instead, we want to build an experience that is memorable and unique – with food
and drinks on the side. Our Guest Service Support Experts take the initiative
and deliver a wide range of services to make sure food and beverage operations
run smoothly. Whether setting tables, assisting the kitchen, or cleaning work
areas and replenishing supplies, the Guest Service Support Expert provides
the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical
to success – creating a safe workplace, following company policies
and procedures, upholding quality standards, and ensuring your uniform, personal
appearance, and communications are professional. Guest Service Support Experts
will be on their feet and moving around (stand, sit, or walk for an extended
time; moving over sloping, uneven, or slippery surfaces), managing the menu
(read and visually verify information), and taking a hands-on approach to work
(move, lift, carry, push, pull, and place objects weighing less than or equal
to 25 pounds without assistance and 50 pounds with assistance; reach overhead
and below the knees, including bending, twisting, pulling, and stooping). Doing
all these things well (and other reasonable job duties as requested) is critical
for Guest Service Support Experts – to get it right for our guests and our
business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work
Experience: No related work experience.
Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License
or Certification: None
At Marriott International, we are dedicated to being an equal
opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates. We are committed
to non-discrimination on any protected basis, including disability, veteran
status, or other basis protected by applicable law. All
positions offer a 401(k) plan, stock purchase plan, discounts at Marriott
properties, commuter benefits, employee assistance plan, and childcare
discounts. Benefits are subject to terms and conditions, which may include rules
regarding eligibility, enrollment, waiting period, contribution, benefit limits,
election changes, benefit exclusions, and others.
Click
href="https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp_2025edits_8.19.25.pdf"
rel="nofollow" target="_blank">here to learn more.
Full-time positions also offer coverage for medical, dental,
vision, health care flexible spending account, dependent care flexible spending
account, life insurance, disability insurance, accident insurance, adoption
expense reimbursements, paid parental leave and educational assistance.
Washington Full-time Applicants Only: Employees
will accrue paid sick leave, 0.01924 PTO balance for every hour worked and
be eligible to receive a minimum of 7 holidays annually.
Washington Part-time Applicants Only: Employees will accrue
paid sick leave and be eligible to receive a minimum of 7 holidays
annually.
Marriott Hotels strive to elevate the art of hospitality,
innovating at every opportunity while keeping the comfort of the oh-so-familiar
all around the globe. As a host with Marriott Hotels, you will help keep
the promise of “Wonderful Hospitality. Always.” by delivering thoughtful,
heartfelt, forward-thinking service that upholds and builds upon this living
legacy. With the name that’s synonymous with hospitality the world over, we
are proud to welcome you to explore a career with Marriott Hotels. In joining
Marriott Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose,
belong to an amazing global team, and become the best version
of you.
JW Marriott is part of Marriott International's luxury
portfolio and consists of more than 100 beautiful properties in gateway cities
and distinctive resort locations around the world.
JW believes our associates come first. Because if you’re happy, our guests
will be happy. JW Marriott associates are confident, innovative, genuine,
intuitive, and carry on the legacy of the brand’s namesake and company founder,
J.Willard Marriott. Our hotels offer a work experience unlike any other, where
you’ll be part of a community and enjoy true camaraderie with a diverse group
of co-workers. JW creates opportunities for training, development, recognition
and most importantly, a place where you can pursue your passions in a luxury
environment with a focus on holistic well-being.
Treating guests exceptionally starts with the way we take care of our
associates. That’s The JW Treatment™. In joining JW Marriott, you join
a portfolio of brands with Marriott International. Be where you can
do your best work, begin your purpose, belong to an amazing
global team, and become the best version of you.