Director of Beverage
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Saudi Arabia, Hail
JOB SUMMARY
Responsible for beverage operations and staff on a daily basis. Areas
of responsibility include beverage service in the Restaurants/Bars and Room
Service. Position assists with promoting the lounge, menu planning, maintains
standards, assists servers on the floor during peak periods and manages property
liquor inventories and controls. Strives to ensure guest and employee
satisfaction while maintaining the operating budget. Accountable for enforcing
all legal obligations professionally and consistently.
Determines training needed to accomplish goals and implements training plan.
Strengthens the food and beverage/culinary team by assisting in other outlets
when needed.
CANDIDATE PROFILE
Education and Experience
• High school diploma
or GED; 4 years experience in the food and beverage, culinary, or related
professional area.
OR
• 2-year degree from an accredited
university in Food Service Management, Hotel and Restaurant Management,
Hospitality, Business Administration, or related major; 2 years experience
in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Managing
Beverage Operations
• Ensures compliance with all food &
beverage policies, standards and procedures by training, supervising, follow-up
and hands on management.
• Implements agreed upon beverage policy
and procedures throughout the property.
• Manages in compliance with all
applicable beverage and liquor laws.
• Understands beverage control
including days on hand, perpetual inventory, bar pars, portion control, costs
controls, beverage potentials, mix of sales analysis for beverage, issue &
returns, food standards, and period end inventory.
• Monitors adherence
to all liquor control policies and procedures.
• Attends pre-
and post-convention meetings as needed to understand group needs.
•
Comprehends budgets, operating statements and payroll progress reports as needed
to assist in the financial management of department.
• Participates
in the management of department's controllable expenses to achieve or exceed
budgeted goals.
• Manages to achieve or exceed budgeted goals.
•
Ensures compliance with all beverage policies, standards and procedures.
• Maintains food handling and sanitation standards.
• Manages
inventories according to budget and business levels.
• Assists
with developing menus and promotions as necessary.
Leading Beverage Team
• Trains staff on liquor
control policies and procedures.
• Supervises staffing levels to ensure
that guest service, operational needs and financial objectives are met.
•
Ensures employees understand expectations and parameters.
• Communicates
critical information to the beverage staff regarding each event.
Ensuring Exceptional Customer Service
• Provides
excellent customer service.
• Interacts with guests to obtain feedback
on product quality and service levels.
• Responds effectively to guest
problems and complaints.
• Empowers employees to provide excellent
customer service.
• Emphasizes guest satisfaction during all departmental
meetings and focuses on continuous improvement.
• Provides feedback
to individuals in an effort to improve service performance.
• Reviews
comment cards and guest satisfaction results with employees.
Managing Human Resource Activities
• Supports
a departmental orientation program for employees to receive the appropriate new
hire training to successfully perform their job.
• Participates in
the development and implementation of corrective action plans.
At Marriott International, we are dedicated to
being an equal opportunity employer, welcoming all and providing access
to opportunity. We actively foster an environment where the unique backgrounds
of our associates are valued and celebrated. Our greatest strength lies in
the rich blend of culture, talent, and experiences of our associates. We
are committed to non-discrimination on any protected basis, including
disability, veteran status, or other basis protected by applicable
law.
Marriott Hotels strive to elevate the art
of hospitality, innovating at every opportunity while keeping the comfort of
the oh-so-familiar all around the globe.
As a host with Marriott Hotels, you will help keep the promise of “Wonderful
Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking
service that upholds and builds upon this living legacy. With the name that’s
synonymous with hospitality the world over, we are proud to welcome you
to explore a career with Marriott Hotels. In joining Marriott Hotels, you join
a portfolio of brands with Marriott International. Be where you can
do your best work, begin your purpose, belong to an amazing global
team, and become the best version of you.
