Director of Catering & Convention Services

Responsibilities:

• Client
  Relations & Revenue Growth
• Maintain and grow key accounts
  through proactive outreach and high-touch service.
• Follow up on all
  leads and manage all tentative business to convert to definite
  bookings.
• Track and analyze lost business to identify trends
  and opportunities for improvement.
• Strategic Planning &
  Budgeting
• Develop the annual catering sales budget
  and forecasting plans in collaboration with Sales and F&B.
• Assist
  in setting revenue goals by market segment and average
  check.
• Team Leadership &
  Training
• Lead, train, and motivate the Catering Sales team;
  set team and individual performance goals.
• Ensure compliance
  with Concord’s Standard Operating Procedures and company
  policies.
• Marketing & Competitive
  Analysis
• Analyze competitor offerings to maintain
  a competitive edge.
• Provide input on advertising, promotions,
  and internal marketing initiatives in coordination
  with corporate.
• Reporting &
  Administration
• Prepare and analyze regular reports
  including revenue tracking, turndown/cancellation trends, and performance
  forecasts.
• Maintain accurate records, including a competition analysis
  binder and up-to-date catering diary.
• Participate in hotel leadership
  meetings, MOD rotations, and sales strategy sessions.
• Guest
  Engagement
• Conduct site tours and walk-throughs
  with prospective clients.
• Serve as a point of contact for high-profile
  or large-scale catered
  events.

Qualifications:

• Proven
  experience in catering sales or event management, with a strong track record
  of revenue generation.
• Strong leadership skills with the ability
  to train, coach, and manage a successful team.
• Excellent communication,
  negotiation, and organizational skills.
• Proficient in Microsoft Office
  and event management software.
• Knowledge of hospitality market trends
  and competitive positioning.

Benefits

We
offer competitive wages and a comprehensive benefits package for full-time
associates, including:

• Medical, dental, and vision
  insurance
• Life insurance and short/long-term disability
  options
• 401(k) program with company match
• Tuition
  assistance
• Discounted room rates at Concord-managed
  hotels
• Training & development opportunities
• Career advancement
  within our growing portfolio

Why Join
Concord?

At Concord Hospitality, we invest deeply in our
associates through training and development at all levels, from interns
to executives. Our “Associate First” culture nurtures personal and professional
growth within the workplace and beyond. We value work-life balance, diversity,
and our commitment to delivering outstanding customer service and quality
accommodations in every market we serve.

Concord Hospitality is built
on five Cornerstones: Quality, Integrity, Community, Profitability,
and FUN! Our associates embody these values and proudly cheer our
company motto heard across North America:

“We
Are Concord!”

We are an equal opportunity employer and strongly
support diversity and inclusion through our mission to be a “Great Place
to Work for All.”

Equal Opportunity Employer

This employer
is required to notify all applicants of their rights pursuant to federal
employment laws. For further information, please review the href="https://www.eeoc.gov/poster">Know Your Rights notice from
the Department of Labor.