Director of Engineering for Residences

JOB SUMMARY

Provides a high level of property maintenance knowledge. Position has overall
responsibility for maintaining the building, grounds and physical plant
with particular attention towards safety, security and asset protection.
Accountable for managing the budget, capital expenditure projects, preventative
maintenance and energy conservation. Develops and implements strategies
that will deliver products and services, which meet or exceed the needs
and expectations of guests and employees while maximizing the financial
performance. Responsible for maintaining standards and regulatory requirements.

Leads the emergency response team for all facility issues.

CANDIDATE PROFILE

Education
and Experience

• High school diploma or GED; 6 years experience
in the engineering and maintenance or related professional area; technical
training in HVAC-R/Electrical/Plumbing.

OR

• 2-year degree from
an accredited university in Building and Construction, Engineering, Mechanics,
or related major; 4 years experience in the engineering and maintenance
or related professional area; technical training
in HVAC-R/Electrical/Plumbing.

CORE WORK
ACTIVITIES

Managing Engineering Operations
and Budgets

• Works with property and regional engineering
leadership team to determine how Engineering is performing against budget
and highlights areas of concern to leadership.

• Manages the physical
plant including equipment, refrigeration, HVAC, plumbing, water treatment
and electrical systems in accordance with Standard Operating Procedures.

• Administers service contracts to support property needs.

• Verifies
that fire crew has complete understanding of all procedures, equipment
and alarms.

• Coaches and supports engineering leadership team
to effectively manage controllable expenses (e.g., wages, heat, light and power,
water consumption, tools and equipment, grounds keeping supplies, uniforms,
vendors, service agreements, inventory, etc.).

• Manages and controls
heat, light and power.

• Develops an engineering operating strategy
that is aligned with the property/brand’s business strategy.

• Develops
and manages Engineering budget.

• Verifies integration of departmental
goals in game plans.

• Verifies execution of long term preventative
maintenance and 10 year asset protection plans.

• Reviews financial
reports and statements to determine how Engineering is performing against
budget.

• Addresses potential areas of concern and proposing solutions
to owners in a proactive manner.

• Communicates a clear and consistent
message regarding departmental goals to produce desired results.

•
Supervises construction to verify timely completion of projects within budgetary
guidelines.

Maintaining Engineering
Standards

• Verifies compliance with state, local and federal
regulations.

• Maintains property life safety systems (e.g., fire
fighting equipment, sprinkler systems, and alarm systems).

• Verifies
that building and equipment licenses, permits and certifications
are current.

• Verifies that property policies are administered fairly
and consistently.

Managing Profitability

• Manages areas of operation to budget by reviewing operating statements,
budget worksheets and payroll progress reports.

• Monitors and manages
the payroll function.

• Manages department's controllable expenses
to achieve or exceed budgeted goals.

• Participates in the development
of department's capital expenditure goals; manages projects as needed.

•
Participates in the budgeting process for areas of responsibility.

•
Prepares weekly and period end P&L critiques.

• Understands
the impact of department's operation on the overall property financial goals;
educates staff on details as appropriate.

• Reviews and manages
controllable expenses such as, heat, light, power, water consumption, tools
and equipment, grounds keeping supplies, uniforms, vendors, service agreements,
etc.

Conducting Human Resources Activities

• Verifies that employees are treated fairly and equitably.

• Verifies
that disciplinary procedures and documentation are completed according
to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Utilizes employee feedback and an “open door” policy
to identify and address employee problems or concerns in a timely manner.

• Celebrates successes by publicly recognizing the contributions of team
members.

• Resolves guest problems and complaints.

• Brings issues
to the attention of Human Resources as necessary.

• Verifies that regular
on-going communication takes place throughout the engineering operation
to communicate daily operations activities, set expectations and create
awareness of business objectives.

MIRJ

Every day, we set
the standard for rare and special luxury service the world over and pride
ourselves on delivering excellence in the care and comfort of our
guests.

Your role will be to ensure that the “Gold Standards”
of The Ritz-Carlton are delivered graciously and thoughtfully every day.
The Gold Standards are the foundation of The Ritz-Carlton and are what guides
us each day to be better than the next. It is this foundation and our belief
that our culture drives success by which The Ritz Carlton has earned
the reputation as a global brand leader in luxury hospitality. As part of our
team, you will learn and exemplify the Gold Standards, such as our Employee
Promise, Credo and our Service Values. And our promise to you is that we offer
the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.