Director of Food & Beverage
Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Italy, Venice
The Gritti Palace, a Luxury
Collection Hotel in Venice, part of Marriott International, is currently looking
for a Director Food & Beverage, reporting to the General Manager.
This is a great opportunity to work in a place of exceptional art
and elegance, where history and culture are met with renewed Venetian style.
The Gritti is known for impassioned service, a delectable culinary experience
and an intimate wellness haven. The reference point for the world's elite
at international city events such as the Biennale, Carnival and the Venice Film
Festival.
What we offer
What you'll
need
Skills
and Knowledge
•
Customer and Personal Service - Knowledge of principles
and processes for providing customer and personal services. This includes
customer needs assessment, meeting quality standards for services,
and evaluation of customer satisfaction.
•
Management of Material Resources - Obtaining and seeing to
the appropriate use of equipment, facilities, and materials needed to do certain
work.
• Reviews financial
reports and statements to determine how Food and Beverage is performing against
budget.
• Makes recommendations
for CAPEX funding of food and beverage equipment and renovations in accordance
with brand business strategy.
•
Identifies areas of concern and develops strategies to improve the department’s
financial performance.
• Establishes
challenging, realistic and obtainable goals to guide operation
and performance.
• Strives
to improve service performance.
• Develops
and manages Food and Beverage budget.
•
Ensures cash control and liquor control policies are in place in food &
beverage areas and followed by all related employees.
Leading
Food and Beverage/Culinary Team
• Develops
means to improve profit, including estimating cost and benefit, exploring new
business opportunities, etc.
•
Identifies opportunities to increase profits and create value by challenging
existing processes, encouraging innovation and driving necessary
change.
• Ensures that regular,
on-going communication occurs in all areas of food and beverage (e.g., pre-meal
briefings, staff meetings, culinary team).
• Identifies
the developmental needs of others and coaches, mentors, or otherwise helps
others to improve their knowledge or skills.
Ensuring
Exceptional Customer Service
• Reviews comment
cards, guest satisfaction results and other data to identify areas
of improvement.
• Empowers employees
to provide excellent guest service.
• Provides
guidance and direction to team members, including setting performance standards
and monitoring performance.
•
Coaches and supports food & beverage leadership team to effectively manage
wages, food & beverage cost and controllable expenses (e.g., restaurant
supplies, uniforms, etc.).
• Hires
food & beverage leadership team members who demonstrate strong functional
expertise, creativity and entrepreneurial leadership to meet the business needs
of the operation.
• Sets goals
and expectations for direct reports using the performance review process
and holds staff accountable for successful performance.
• Brings
issues to the attention of Human Resources as necessary.
• Coaches team
by providing specific feedback to improve performance.
• Informs
and/or update the executives, the peers and the team members on relevant
information in a timely manner.
•
Estimate food, liquor, wine, and other beverage consumption in order
to anticipate amounts to be purchased or requisitioned.
As a world-class leader in the travel
industry, there’s no better place than Marriott International to make your mark.
Joining us, you’ll get to entertain and meet people from all over the world
as you build your experience.
You’ll find a place where your personality and ideas are appreciated just
as much as the work you do. And you’ll grow through opportunities to explore
the business, opening yourself to various career options. If you have
the natural ability to communicate and enjoy working with others, we welcome
you to join our global family.
You’re welcomed
here
Our highest priority is making you feel
as welcome as our guests. We want you to know you’re important to us and
that you’ll make an impact in your role, and for that, you’ll be appreciated
and valued.
At Marriott
International, we are dedicated to being an equal opportunity employer,
welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued
and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences
of our associates. We are committed to non-discrimination on any protected
basis, including disability, veteran status, or other basis protected
by applicable law.
The Luxury Collection Hotels &
Resorts, with over 120 properties in more than 35 countries, offers the promise
of authentic experiences that evoke lasting, treasured memories. Our more than
100 years of experience, beginning in 1906 under the Italian CIGA brand –
a collection of Europe's most celebrated and iconic properties – serves as
a solid foundation as we continuously evolve to exceed the desires of the luxury
traveler.
