Director of Human Resources Operations

JOB SUMMARY

Executes strategies that serve to attract, retain and develop diverse
premiere talent. Position directs and works with human resource employees
on recruitment, total compensation, employee relations and training
and development. Executes against objectives outlined in the Human Resource
Business Plan and delivers services that meet or exceed the needs of employees
and enable business success. Ensures compliance with applicable laws
and regulations as well as Standard Operating Procedures.

CANDIDATE PROFILE

Education
and Experience

• High school diploma or GED; 4 years experience
in the human resources, management operations, or related professional area.

OR

• 2-year degree from an accredited university in Human Resources,
Business Administration, or related major; 2 years experience in the human
resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Legal
and Compliance Practices

• Ensures terminated employee files
are retained for the required length of time.

• Ensures compliance on all
human resource audits.

• Ensures proper documentation of all progressive
disciplinary action is kept in employee file.

• Ensures compliance
with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination,
No Solicitation).

• Works with the unemployment services provider
to respond to unemployment claims.

• Attends unemployment hearings
and ensures property is properly represented.

• Ensures employees
are treated fairly and equitably.

• Ensures Guarantee of Fair Treatment
policy is consistently followed and proper documentation is maintained on all
disciplinary issues.

• Ensures employees are treated fairly and equitably
and that issues are brought to resolution.

• Administers property
policies fairly and consistently.

• Ensures disciplinary procedures
and documentation are completed according to Standard and Local Operating
Procedures (SOPs and LSOPs) and support the Peer Review Process.

Managing Human Resources Communication

• Communicates changes to the benefit plans in a timely manner.

•
Communicates property rules and regulations via an employee handbook.

•
Coaches managers on progressive discipline process.

Managing Staffing and Employee Development Activities

• Participates in the interviewing and hiring of Human Resources employee
team members.

• Ensures performance evaluations and merit increase
paperwork are maintained in employee files.

• Manages performance
appraisal process (e.g., ensures reviews are conducted in a timely manner,
increases are processed quickly, and management performance appraisal
is completed).

Maintaining Employee
Relations

• Establishes and maintains open, collaborative
relationships with employees.

• Utilizes an “open door” policy to address
employee problems or concerns in a timely manner.

• Ensures effective
employee communication channels are established and active in departments.

• Ensures employees establish and maintain open, collaborative relationships
with their team members.

• Strives to improve employee retention.

• Monitors work environment for signs of union organization.

•
Solicits employee feedback.

• Organizes Spirit to Serve Our Communities
events.