Director of Loss Prevention

Who We Are

White Lodging develops and operates
a portfolio of award-winning premium hotels, rooftop bars, and restaurants
in some of the country's most dynamic cities. We know that the hospitality
business, like life, is about how you make people feel. That's where you come
in. You'll help bring the virtue of hospitality to life while we create
an environment that allows you to be your best self and grow.

Louisville Marriott Downtown is one of Louisville, Kentucky's premier
full-service Marriott hotel properties — a large-scale, high-profile hotel
located in the heart of downtown Louisville, steps from the Kentucky
International Convention Center, Fourth Street Live, and the city's most vibrant
entertainment and business corridors. As a major convention and event hotel
serving thousands of guests annually, the Louisville Marriott Downtown demands
experienced, proactive security and loss prevention leadership to protect
guests, associates, and hotel assets at the highest level.

We
are hiring a Director of Loss Prevention to lead the safety, security,
and loss prevention function at the Louisville Marriott Downtown. This is
a senior hotel security leadership role in Louisville, Kentucky for
an experienced loss prevention professional who brings a strategic mindset,
a background in law enforcement or hotel security management, and the leadership
skills to develop a high-performing Loss Prevention department at a large-scale
downtown Louisville Marriott property.

If you're a Director of Loss Prevention, Loss Prevention Manager, hotel security
director, or law enforcement professional looking to transition into hotel loss
prevention director jobs in Louisville, KY or hospitality security leadership
roles at a full-service Marriott hotel, we want to hear from you.

What You'll Do

• Oversee all
  Loss Prevention department operations at the Louisville Marriott Downtown —
  ensuring proper, effective, and professional response to all security
  and safety-related incidents across this large-scale downtown Louisville hotel
  property
• Develop and implement proactive strategies that positively
  impact loss prevention outcomes, protect hotel assets, and enhance the safety
  and satisfaction of guests and associates at the Louisville Marriott
  Downtown
• Analyze major areas of shrinkage and loss opportunity using
  current reporting tools — identifying and recommending affordable, effective
  loss prevention software programs to streamline detection and reporting
  processes
• Develop and oversee all hotel loss prevention operations —
  including loss prevention reporting, incident detection, and the conduct
  of investigations in full accordance with White Lodging corporate policy
  and Marriott brand standards
• Design, implement, and maintain control
  of all hotel loss prevention policies — ensuring they are current, effective,
  and consistently enforced across all departments of this full-service Louisville
  Marriott property
• Partner with hotel leadership and department managers
  across all divisions to identify opportunities to reduce loss, protect hotel
  assets, and enhance guest safety and satisfaction
• Develop and deliver
  loss prevention and safety training programs for all levels of hotel personnel —
  building awareness, compliance, and a proactive safety culture throughout
  the Louisville Marriott Downtown
• Partner with hotel senior leadership,
  Human Resources, and department managers to conduct investigations, operational
  assessments, and develop action plans that address safety and loss prevention
  issues
• Implement and maintain hotel loss prevention technologies —
  including intrusion and fire alarm systems, CCTV systems, and electronic locking
  systems — ensuring all systems are operational and compliant with Marriott brand
  and White Lodging standards
• Implement, train, and certify hotel
  management in the Manager on Duty (MOD) process — and serve as Manager on Duty
  when assigned at the Louisville Marriott Downtown
• Manage lost and found
  operations, property loss investigations, injury investigations, and detailed
  incident report writing in accordance with hotel, Marriott brand, and White
  Lodging standards
• Implement fire drills, conduct monthly safety
  meetings, and maintain ongoing compliance with all hotel safety and security
  requirements at this high-volume Louisville, Kentucky hotel property

What You'll Bring

• Previous
  experience in law enforcement, hotel loss prevention, or hospitality security
  management — required; prior Director of Loss Prevention, Loss Prevention
  Manager, or hotel security director experience at a full-service or large-scale
  Marriott-brand hotel strongly preferred
• Bachelor's degree in Business,
  Criminal Justice, Hospitality Management, or a related field —
  required
• Familiarity with progressive loss prevention strategies, hotel
  security systems, and safety best practices in a full-service hotel
  or large-scale convention hotel environment — experience in the Louisville,
  Kentucky market a plus
• Formalized interview and interrogation training —
  required; experience conducting workplace investigations, property loss
  investigations, and injury investigations in a hotel setting strongly
  preferred
• Working knowledge of OSHA policies, Marriott brand security
  standards, hotel safety compliance requirements, and fire safety
  protocols
• Strong problem-solving and decision-making skills — with
  the ability to use logical and analytical methods to resolve complex security
  and safety situations with effective, guest-sensitive solutions in a high-volume
  downtown Louisville hotel environment
• Proven ability to build
  constructive and effective relationships with a diverse group of hotel
  department leaders — influencing at all levels of the Louisville Marriott
  Downtown organization to drive safety and loss prevention
  outcomes
• Strong planning, priority-setting, and organizational skills —
  with the ability to set objectives, manage a Loss Prevention department,
  and meet and exceed safety and security performance expectations at
  a large-scale Marriott property
• Excellent written and verbal
  communication skills — with the ability to produce detailed incident reports
  and deliver effective safety training across all hotel personnel
  levels
• Core competencies: Judgment and Decision Making, Integrity,
  Stress Management, Independence, Resourcefulness, Adaptability, Team Building,
  Communication, and Energy
• Physical ability to stand and be on your feet
  for extended periods — up to 8 hours or more during a shift — and to handle
  stressful situations involving hotel guests and associates with composure
  and professionalism

What You Can Look
Forward To

• Unlimited employee referral
  bonuses
• 401(k) with company match
• Paid time off (PTO)
  with rollover
• Complimentary wellness tools
• Leadership
  development & tuition reimbursement
• Discounts on hotel rooms, dining,
  and travel
• Growth opportunities across multiple hotel properties in your
  market
• Full-time associates also receive:
  • Medical, dental,
    and vision insurance — starting day 1
  • Life and disability
    insurance
  • Paid parental leave
  • Employee Assistance Program
    (EAP)